In Partnership With SelectHub
What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.6
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Marketing Automation - B2B
Score 8.6
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Customer Relationship Management - Midmarket
Score 8.1
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Marketing Platforms - Midmarket
Score 7.9
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Constant Contact Reviews
Roselyn K.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2021
An exceptional tool for online marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
I have used Constant Contact for almost 4 years now and it has been of great help to me and my organization. It is a great and recommendable application that allows you to manage email lists easily and quickly. It allows you also to create professional campaigns and sending them is extremely easy and fast. It has a very responsive customer support team that responds quickly once you contact them.
What is your favorite aspect of this product?
Constant Contact has helped us to improve our sales by enabling us to market our services online thus saving us much time and cost. It is extremely easy and fast to install and set up. I like how it is easy and fast to send outbound emails, building and personalizing emails and manage email lists. It has a friendly pricing terms which makes it affordable.
What do you dislike most about this product?
Since i started using Constant Contact, to be genuine i have never encountered any challenge. It is an excellent and exceptional product for email marketing purposes.
What recommendations would you give to someone considering this product?
I highly recommend Constant Contact for email marketing. It is simple, fast and easy to implement and use.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
James K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
A recommendable software for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has been really amazing since it helps us to interact with our clients and business partners around the world. It is a powerful and easy-to-use application that allows us to market our services online thus saving us much time and money. It has a very responsive customer support team behind it.
What is your favorite aspect of this product?
My experience with Constant Contact has been really amazing. I like it because it is a very secure application for email marketing. It supports multiple languages which makes it easy to learn and use in different countries. Creating multiple campaigns and sending them is extremely easy and fast.
What do you dislike most about this product?
Constant Contact has been a reliable tool for email marketing. I have never encountered any challenge while using it.
What recommendations would you give to someone considering this product?
To all companies around the world, i highly recommend Constant Contact for email marketing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kethwell K.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
Powerful and secure tool for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is a very beneficial application that allows you to market your products and services globally. It is simple and easy to implement, set up and use. I like the fact that it is extremely easy and fast to create multiple campaigns within seconds and send them. Constant Contact saves us time and costs.
What is your favorite aspect of this product?
Constant Contact is a brilliant and powerful platform for email marketing. Allows you to manage email lists easily, send outbound emails within seconds and personalize emails. It is a very secure and safe tool since it provides high security for your sensitive data.
What do you dislike most about this product?
I like everything about Constant Contact. It is a great and reliable solution for email marketing. Nothing to dislike about it.
What recommendations would you give to someone considering this product?
Yes i highly recommend Constant Contact for email marketing. Go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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