What is Constant Contact?

Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.

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Awards & Recognition

Constant Contact won the following awards in the Email Marketing category

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Constant Contact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Constant Contact.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Constant Contact?

8% Negative
5% Neutral
87% Positive

Pros

  • Security Protects
  • Respectful
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 84

Email Delivery

90

Auto-Responders

86

Campaign Management

86

SPAM Compliance

85

Basic Reporting and Analytics

85

Email Templates

83

Contact Database

83

Segmentation

83

Surveys and Polling

83

Content Authoring

83

Sales Intelligence & Conversion Rates

82

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

86

Ease of IT Administration

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Quality of Features

83

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of Customization

80

Vendor Support

79

Breadth of Features

79

Constant Contact Reviews

Kethwell K.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Powerful and secure tool for email marketing.

Likeliness to Recommend

10 /10

What differentiates Constant Contact from other similar products?

Constant Contact is a very beneficial application that allows you to market your products and services globally. It is simple and easy to implement, set up and use. I like the fact that it is extremely easy and fast to create multiple campaigns within seconds and send them. Constant Contact saves us time and costs.

What is your favorite aspect of this product?

Constant Contact is a brilliant and powerful platform for email marketing. Allows you to manage email lists easily, send outbound emails within seconds and personalize emails. It is a very secure and safe tool since it provides high security for your sensitive data.

What do you dislike most about this product?

I like everything about Constant Contact. It is a great and reliable solution for email marketing. Nothing to dislike about it.

What recommendations would you give to someone considering this product?

Yes i highly recommend Constant Contact for email marketing. Go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Charles K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A very unique and secure tool for email marketing.

Likeliness to Recommend

10 /10

What differentiates Constant Contact from other similar products?

Its always very enjoyable to have such an excellent and extraordinary software for email marketing in our organization. Constant Contact allows us to engage easily and quickly with our local and international customers. It allows us to create eye-catching campaigns and send them instantly. Managing email lists is extremely easy.

What is your favorite aspect of this product?

I like Constant Contact because it is a very beneficial and reliable application for email marketing. Allows you to send outbound emails in few seconds, building and personalizing emails and easily and quickly manage email lists. It is intuitive, user-friendly and simple to install and set up. Additionally, Constant Contact customer service is on another level, very helpful and responsive.

What do you dislike most about this product?

To be frank, I can't remember anything that disappointed me while using Constant Contact. It is always a great and reliable solution for online marketing.

What recommendations would you give to someone considering this product?

Constant Contact is simple, fast and easy to implement and set up. Again, it is a very secure and safe tool for email marketing. I highly recommend it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

James M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A very secure and reliable email marketing tool.

Likeliness to Recommend

10 /10

What differentiates Constant Contact from other similar products?

Constant Contact is a very unique and amazing platform that has helped us to have a incredible strategies when it comes to marketing. It allows us to reduce the cost of marketing and increase our input. It is an excellent and extraordinary solution that provides high security system which makes it a super powerful tool for email marketing.

What is your favorite aspect of this product?

Constant Contact allows you to keep in touch with international customers across the world. It is an amazing and outstanding product that saves you time and money. It allows you to manage email lists easily, send outbound emails and personalize emails. The customer support team behind Constant Contact is very understanding and professional. They always handle your issues with professionalism.

What do you dislike most about this product?

When it comes to online marketing, then Constant Contact is the best software you'll ever find. Until today, i haven't experienced any challenge.

What recommendations would you give to someone considering this product?

My experience with Constant Contact has been overwhelming. I must recommend it.

Pros

  • Helps Innovate
  • Enables Productivity
  • Caring
  • Saves Time

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