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What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
91 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Client Friendly Policies
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Email Templates
Contact Database
Surveys and Polling
Segmentation
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.1
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Score 7.9
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1914486/original/1914486.jpg?1648304790)
Lara D.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
Constant Contact, easy and simplified!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact help us to create Instagram and Facebook ads very easily that drive traffic to our business which is all directly from our account. It helps us to succeed and grow our business with affordable marketing plans.
What is your favorite aspect of this product?
Constant Contacts has powerful and simple tools that help us to develop more efficient and strategic emails helping us to reach our clients in best way. They also help us in saving our time because their customized templates enable us to generate efficient emails in minimum time thus saving our time while promoting our business.
What do you dislike most about this product?
Constant Contact have steep pricing plans that everyone cannot afford. Also, their newsletter lacks considerably in styling department. Also, their basic personalization feature needs to be improved. Email deliverability needs further improvement.
What recommendations would you give to someone considering this product?
Constant Contact offers efficient package of email marketing and because of their customized templates which help us to generate strategic emails. They help us to create emails that stand out on any device with easy email editor tools.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Jatero A.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Online and Email Marketing Made Easy
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
With Constant Contact, it becomes easy to launch an online and email marketing campaigns.
What is your favorite aspect of this product?
The software offers great email marketing features. Creating a campaign and managing it is easy. I like the marketing automation features. Using and understanding Constant Contact is straightforward.
What do you dislike most about this product?
Zero problems using Constant Contact
What recommendations would you give to someone considering this product?
Constant Contact offers best email marketing features and is affordable as well. As a business, this is what you need to push your online and email marketing strategy to the next level.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
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Skylar C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2022
Amazing mass marketing tool
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
I enjoy how easy it is to create lists for continual interaction. It's simple to make a layout for our company's newsletter. I also appreciate getting data statistics on view rates and having non-openers automatically resent.
What is your favorite aspect of this product?
I can simply send and receive emails and newsletter communications. the data about who is receiving and responding on certain portions of the emails I can also make that and plan it to be sent at a subsequent date. I'm prepared for it to depart.
What do you dislike most about this product?
A few of the processing, particularly when adding photos or videos, might be a touch tedious. We too can't manually update an unsubscribed client. I'd want to see more formatting choices as well.
What recommendations would you give to someone considering this product?
If you're searching for a broad marketing platform, it's absolutely worth a go. If you really are unclear about how it will perform or how successful it'll be, I'd suggest using it at just once. This eliminates the necessity to send mass emails from private email accounts and permits us to interact via software.
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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