Constant Contact Logo
Constant Contact Logo
Constant Contact, Inc.

Constant Contact

Composite Score
8.7 /10
CX Score
8.8 /10

What is Constant Contact?

Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Constant Contact won the following awards in the Email Marketing category

Filter By

Constant Contact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Constant Contact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Constant Contact?

7% Negative
4% Neutral
89% Positive

Pros

  • Security Protects
  • Reliable
  • Client Friendly Policies
  • Trustworthy

Feature Ratings

Average 85

Email Delivery

90

Auto-Responders

86

Campaign Management

86

SPAM Compliance

85

Basic Reporting and Analytics

84

Email Templates

84

Contact Database

84

Surveys and Polling

84

Segmentation

83

Content Authoring

83

Sales Intelligence & Conversion Rates

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

82

Ease of Customization

80

Vendor Support

80

Breadth of Features

80

Constant Contact Reviews

Adiratna D.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Interaction that fulfills email advertising needs

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Constant Contact is extremely simple to utilize, so you can truly prepare anybody to utilize it, which isn't generally the case w. email promoting devices. I have relatively little involvement in the HTML side so I was unable to address that. I believe it's less fitting for email crusades with more perplexing necessities except if you anticipate doing this in HTML. The simplified point of interaction, while instinctive, has restricted choices.

What is your favorite aspect of this product?

You can achieve a considerable amount utilizing the simplified connection point, so there is less custom HTML required. Simple to use for people who are not educated. Exceptionally fast transfer speed for contact records when contrasted and other email showcasing sellers. Simple to tweak contact records. Shows substantially more reliably across various email clients when contrasted and other email advertising sellers

What do you dislike most about this product?

An intuitive point of interaction can be buggy. For instance, when you haul in a part, here and there the email format continues to scroll, so you're not ready to drop in the part. Revealing is a piece of befuddling. There are 2 unique ways of getting too revealing and I accept just one of them permitted you to see click rates for installed joins. Limits on the simplified connection point. For instance, you're not ready to make a sidebar that traverses the whole length of the email, which was a solicitation from a client.

What recommendations would you give to someone considering this product?

Constant Contact is incredible while attempting to target explicit market sections. We ordinarily prefer to portion our lord list by area, yet in addition have item sections, also. They truly do give pre-made sections to get you going as well. We don't generally utilize their email developer, we view others as more adaptable, instinctive, and have more assortment. We truly do lean toward messaging from Constant Contact,

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Millie I.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A very helpful tool for progress of the business.

Likeliness to Recommend

8 /10

What differentiates Constant Contact from other similar products?

I like Constant Contacts’ default, pre-designed email templates. The very fact that they’re professionally-designed, has often enabled us to target content development, as against making or customizing a template. I’m additionally a large benefactor of Constant Contact’s automation and segmentation feature. Therefore feature is liable for making certain that we tend to send the proper selling messages to the right audience, thereby greatly up our click-through rate. Functions are somewhat intuitive so that with training, and multiple follow-up questions, most staffers will get up and running producing each finely tuned email as well as very u

What is your favorite aspect of this product?

Constant Contacts Drip campaigns are my favorite aspect of this email-promoting powerhouse. We trust Constant Contacts. Target specific sections of our email audience with specialized marketing messages we produce supported generated insights on however they engaged with our emails within the past. Digital marketing may be a must for each business currently, particularly because of the stiff competition. With constant contact, I got the answer and my email campaigns reached my audience. Even though my freelance business is simply taking baby steps, I will say that this code has worked wonders for it.

What do you dislike most about this product?

First of all support team is not up to the mark as way as I have seen. It takes hours to urge a response from them. Therefore this could be improved. The interface may be very little additional friendly. Generally, the changes created to content don’t get saved, and this is often a bit frustrating.

What recommendations would you give to someone considering this product?

If you are trying to survive in stiff competition and scuffling with marketing, you wish to examine out constant contact, past campaigns, distribution recipients, and programming emails are fairly simple to accomplish.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Emily J.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Stay in marketing game with the help of it

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Constant contact is usually known for its email marketing but I got to tell you that it’s not just limited to email marketing and it’s helps with lots more things you might need handy in the marketing department like at our office. We have been using constant contact for years and now and we – as a team – are so happy with its overall performance.

What is your favorite aspect of this product?

As we all know that constant contact is famed for its email marketing, you can easily create your mass and bulk emails for each campaign you might want to run with easy drag and drop options. You can also have marketing and automation on almost all social media platforms. Not only has it provided you with templates it also provides you with unique ideas to put forward for your email marketing campaign.

What do you dislike most about this product?

As a good platform as it is, they should consider and understand the marketers, who use these platforms to ease their lives. We all work on and off our duty hours and we need a desktop to perform tasks or even keep a check on all campaigns and social media because there is no mobile application that can ease the whole process when we are not using our desktops anymore.

What recommendations would you give to someone considering this product?

A great and collaborative platform that is helpful and engage all team members to work at ease and in a more collaborative manner. You can have more advantages in marketing field than just email marketing and let me tell you this one really the guru of marketing field, give it a shot if you can afford it.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Most Popular Constant Contact Comparisons