In Partnership With SelectHub
What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.6
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Marketing Automation - B2B
Score 8.6
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Customer Relationship Management - Midmarket
Score 8.1
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Marketing Platforms - Midmarket
Score 7.9
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Constant Contact Reviews
Adiratna D.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Interaction that fulfills email advertising needs
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is extremely simple to utilize, so you can truly prepare anybody to utilize it, which isn't generally the case w. email promoting devices. I have relatively little involvement in the HTML side so I was unable to address that. I believe it's less fitting for email crusades with more perplexing necessities except if you anticipate doing this in HTML. The simplified point of interaction, while instinctive, has restricted choices.
What is your favorite aspect of this product?
You can achieve a considerable amount utilizing the simplified connection point, so there is less custom HTML required. Simple to use for people who are not educated. Exceptionally fast transfer speed for contact records when contrasted and other email showcasing sellers. Simple to tweak contact records. Shows substantially more reliably across various email clients when contrasted and other email advertising sellers
What do you dislike most about this product?
An intuitive point of interaction can be buggy. For instance, when you haul in a part, here and there the email format continues to scroll, so you're not ready to drop in the part. Revealing is a piece of befuddling. There are 2 unique ways of getting too revealing and I accept just one of them permitted you to see click rates for installed joins. Limits on the simplified connection point. For instance, you're not ready to make a sidebar that traverses the whole length of the email, which was a solicitation from a client.
What recommendations would you give to someone considering this product?
Constant Contact is incredible while attempting to target explicit market sections. We ordinarily prefer to portion our lord list by area, yet in addition have item sections, also. They truly do give pre-made sections to get you going as well. We don't generally utilize their email developer, we view others as more adaptable, instinctive, and have more assortment. We truly do lean toward messaging from Constant Contact,
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Jatero A.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Online and Email Marketing Made Easy
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
With Constant Contact, it becomes easy to launch an online and email marketing campaigns.
What is your favorite aspect of this product?
The software offers great email marketing features. Creating a campaign and managing it is easy. I like the marketing automation features. Using and understanding Constant Contact is straightforward.
What do you dislike most about this product?
Zero problems using Constant Contact
What recommendations would you give to someone considering this product?
Constant Contact offers best email marketing features and is affordable as well. As a business, this is what you need to push your online and email marketing strategy to the next level.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Emily J.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Stay in marketing game with the help of it
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant contact is usually known for its email marketing but I got to tell you that it’s not just limited to email marketing and it’s helps with lots more things you might need handy in the marketing department like at our office. We have been using constant contact for years and now and we – as a team – are so happy with its overall performance.
What is your favorite aspect of this product?
As we all know that constant contact is famed for its email marketing, you can easily create your mass and bulk emails for each campaign you might want to run with easy drag and drop options. You can also have marketing and automation on almost all social media platforms. Not only has it provided you with templates it also provides you with unique ideas to put forward for your email marketing campaign.
What do you dislike most about this product?
As a good platform as it is, they should consider and understand the marketers, who use these platforms to ease their lives. We all work on and off our duty hours and we need a desktop to perform tasks or even keep a check on all campaigns and social media because there is no mobile application that can ease the whole process when we are not using our desktops anymore.
What recommendations would you give to someone considering this product?
A great and collaborative platform that is helpful and engage all team members to work at ease and in a more collaborative manner. You can have more advantages in marketing field than just email marketing and let me tell you this one really the guru of marketing field, give it a shot if you can afford it.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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