In Partnership With SelectHub
What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Respectful
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Email Templates
Contact Database
Segmentation
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
View Constant Contact in this category (opens in a new tab)
Marketing Automation - B2B
Score 8.8
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Score 8.2
View Constant Contact in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.1
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
Emily J.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Stay in marketing game with the help of it
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant contact is usually known for its email marketing but I got to tell you that it’s not just limited to email marketing and it’s helps with lots more things you might need handy in the marketing department like at our office. We have been using constant contact for years and now and we – as a team – are so happy with its overall performance.
What is your favorite aspect of this product?
As we all know that constant contact is famed for its email marketing, you can easily create your mass and bulk emails for each campaign you might want to run with easy drag and drop options. You can also have marketing and automation on almost all social media platforms. Not only has it provided you with templates it also provides you with unique ideas to put forward for your email marketing campaign.
What do you dislike most about this product?
As a good platform as it is, they should consider and understand the marketers, who use these platforms to ease their lives. We all work on and off our duty hours and we need a desktop to perform tasks or even keep a check on all campaigns and social media because there is no mobile application that can ease the whole process when we are not using our desktops anymore.
What recommendations would you give to someone considering this product?
A great and collaborative platform that is helpful and engage all team members to work at ease and in a more collaborative manner. You can have more advantages in marketing field than just email marketing and let me tell you this one really the guru of marketing field, give it a shot if you can afford it.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Lara D.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2022
Constant Contact, easy and simplified!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact help us to create Instagram and Facebook ads very easily that drive traffic to our business which is all directly from our account. It helps us to succeed and grow our business with affordable marketing plans.
What is your favorite aspect of this product?
Constant Contacts has powerful and simple tools that help us to develop more efficient and strategic emails helping us to reach our clients in best way. They also help us in saving our time because their customized templates enable us to generate efficient emails in minimum time thus saving our time while promoting our business.
What do you dislike most about this product?
Constant Contact have steep pricing plans that everyone cannot afford. Also, their newsletter lacks considerably in styling department. Also, their basic personalization feature needs to be improved. Email deliverability needs further improvement.
What recommendations would you give to someone considering this product?
Constant Contact offers efficient package of email marketing and because of their customized templates which help us to generate strategic emails. They help us to create emails that stand out on any device with easy email editor tools.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Alex F.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Best suited for professional email newsletters
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
The ease of use is unmatched. It's so easy to create survey and polls, dynamic sign up forms and to do a/b testing. Automatic resend of emails to non-openers
What is your favorite aspect of this product?
Constant Contact team provides unmatched support with phone calls, live chat and email. The user community is also full of helpful resources for users to utilize
What do you dislike most about this product?
The steps to get an email out are many but I don't think there is anything that can be eliminated.
What recommendations would you give to someone considering this product?
The best part of Constant Contact are the email automation features that lets users send trigger emails based on user behavior and send welcome messages to new subscribers
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.