In Partnership With SelectHub
What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Respectful
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Email Templates
Contact Database
Segmentation
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.8
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Marketing Platforms - Midmarket
Score 8.2
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Customer Relationship Management - Midmarket
Score 8.1
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Constant Contact Reviews
Keisha B.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Constant Contact is my favorite
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
We have found Constant Contact to be a highly dependable email service. It's loaded with options, and instead of unsubscribing from all of our emails, users may opt out of only the list they want to leave.
What is your favorite aspect of this product?
I appreciate being able to select from a variety of Campaign types and easily modify an existing template to meet my specific needs. While my tenants are gone for the summer, they want to view photos of the property. I have the information showing who received the message and who opened it, which is a great asset because now residents can't claim they didn't get it.
What do you dislike most about this product?
You will lose the email draft if you don't save it. It's possible that the typefaces won't shift or stay in place at times. The display varies between mobile and desktop devices.
What recommendations would you give to someone considering this product?
Constant Contact is a great platform for anyone in need of email marketing. You can be a beginner or advanced; this platform is very user friendly and will get the job done. The customer service is always phenomenal.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Caroline K.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Initial Implementation
Submitted Nov 2022
Easy to use
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
The reporting metrics are great
What is your favorite aspect of this product?
Anyone can use it. They do not need much prior email marketing skills.
What do you dislike most about this product?
Sometimes it is hard to get the templates to look exactly how you want them to.
What recommendations would you give to someone considering this product?
Take advantage of the Constant Contact resources and tutorials.
Pros
- Helps Innovate
- Enables Productivity
- Saves Time
- Continually Improving Product
Please tell us why you think this review should be flagged.
Yaseen G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Better Markeitng and Automation Software
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Besides being multipurpose, Constant Contact also comes at a manageable cost
What is your favorite aspect of this product?
I like that Constant Contact is very affordable and that it comes with marketing and automation features.
What do you dislike most about this product?
No disregards for Constant Contact has it is powerful enough
What recommendations would you give to someone considering this product?
Constant Contact has worked as expected and therefore I recommend it without any reservations.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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