In Partnership With SelectHub
What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.6
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Marketing Automation - B2B
Score 8.6
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Customer Relationship Management - Midmarket
Score 8.1
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Marketing Platforms - Midmarket
Score 7.9
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Constant Contact Reviews
Rahul S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Does the job, but it is a bit pricey
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
There are no great value additions in constant contact as compared to the other products.
What is your favorite aspect of this product?
I been using constant contact since 2011 hence I am used to the UI.
What do you dislike most about this product?
Reporting dashboard has limited metrics It allows only an annual subscription Templates are very basic
What recommendations would you give to someone considering this product?
There are numerous better email marketing platforms out there. However, feel free to try it and make your own decision.
Pros
- Efficient Service
- Client Friendly Policies
- Acts with Integrity
- Helps Innovate
Please tell us why you think this review should be flagged.
Mark M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2023
Great platform for email marketing
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It's longevity and reputation
What is your favorite aspect of this product?
Ease of use to create email campaigns and simplicity.
What do you dislike most about this product?
Nothing particularly stands out as a problem or a dislike.
What recommendations would you give to someone considering this product?
As good as anything else currently on the market.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Edwin R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
complete solution for email marketing
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has an intuitive and easy to use interface, making it ideal for businesses of all sizes and levels of marketing experience. It also offers a variety of tools for creating and sending email campaigns, including templates, email building, list segmentation, email automation and analytics. integrates with a variety of business tools, such as CRM, web analytics tools, and e-commerce platforms, allowing for better integration with your existing business infrastructure.
What is your favorite aspect of this product?
its variety of tools to help users create and manage email campaigns efficiently. These tools include an email design tool to create personalised content, a campaign tracking tool to understand how recipients interact with content, and an A/B testing tool to test different versions of an email to see which version works best.
What do you dislike most about this product?
its price. Although it offers a great set of tools, the cost of the service might be a bit high for some businesses with tight budgets. In addition, some users may find that mailing list prices can be high depending on the size of the list.
What recommendations would you give to someone considering this product?
I would recommend Constant Contact for its ease of use, wide range of features, integrations, resources and support, and experience in the market.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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