In Partnership With SelectHub
What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Respectful
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Email Templates
Contact Database
Segmentation
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.8
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Marketing Platforms - Midmarket
Score 8.2
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Customer Relationship Management - Midmarket
Score 8.1
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Constant Contact Reviews
Shabbir H.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Feb 2023
"This tool is the best choice for email marketing"
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
This software stands out from similar products on the market since it can be used with a minimum of effort, yet the quality of its customer support is unrivaled.
What is your favorite aspect of this product?
Very user-friendly for those with little to no experience in email marketing. We find it quite helpful, and it's simple to set up so that our whole staff can collaborate on a task at once.
What do you dislike most about this product?
Unfortunately, the cost keeps rising. I wish there was some way to secure the current rate and keep using it indefinitely. Since this has been our practice for so long, we think it's reasonable.
What recommendations would you give to someone considering this product?
I would recommend it because of how simple it is to use. Very well-organized, featuring list and calendar views, folders, and other list management qualities Campaign management with automated email and social media scheduling.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Rahul S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Does the job, but it is a bit pricey
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
There are no great value additions in constant contact as compared to the other products.
What is your favorite aspect of this product?
I been using constant contact since 2011 hence I am used to the UI.
What do you dislike most about this product?
Reporting dashboard has limited metrics It allows only an annual subscription Templates are very basic
What recommendations would you give to someone considering this product?
There are numerous better email marketing platforms out there. However, feel free to try it and make your own decision.
Pros
- Efficient Service
- Client Friendly Policies
- Acts with Integrity
- Helps Innovate
Please tell us why you think this review should be flagged.
Mark M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2023
Great platform for email marketing
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It's longevity and reputation
What is your favorite aspect of this product?
Ease of use to create email campaigns and simplicity.
What do you dislike most about this product?
Nothing particularly stands out as a problem or a dislike.
What recommendations would you give to someone considering this product?
As good as anything else currently on the market.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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