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In Partnership With SelectHub
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What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Trustworthy
- Fair
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Project Management
Marketing Analytics
Conversion Propensity Modeling
Mobile Marketing Management
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Recommended Best Action
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Vendor Support
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Email Marketing
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.1
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Marketing Platforms - Midmarket
Score 7.9
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Constant Contact Reviews
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Garrett E.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2021
An easy to use system for small businesses
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Really easy to use and perfect for small businesses. If you are looking for a straight up email marketing system, this is not a bad one
What is your favorite aspect of this product?
Ease of use and ost were nice for small businesses
What do you dislike most about this product?
Lacked higher end features required for high-end marketing and CRM capabilities
What recommendations would you give to someone considering this product?
I would say it is a solid system but make sure to see if it has the features that you need or not.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Jason C.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Intuitive and easy to use, a great CRM for sales
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
SharpSpring is not cumbersome or clunky; it's easy to learn and easy to update. Opportunities are clearly listed and there are different views to make things easy to sort and see. Marketing campaigns and templates are easy to store and send as well.
What is your favorite aspect of this product?
I liked to clear view of all open opportunities, making it hard to miss anything.
What do you dislike most about this product?
There was a minor issue of window re-sizing when the amount of columns in the opportunities section became too big, but it was still easily workable.
What recommendations would you give to someone considering this product?
I've used several CRM's and I've found Sharpspring to be the most efficient. Test it out and see what you think.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Dave S.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Aug 2021
Great company that delivers on its promises!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
White label alternative for agencies
What is your favorite aspect of this product?
Simple to implement and ease of use
What do you dislike most about this product?
We have had some billing challenges for the client accounts we support
What recommendations would you give to someone considering this product?
Buy it - great value for money!
Pros
- Reliable
- Efficient Service
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
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