In Partnership With SelectHub
What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Trustworthy
- Fair
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Marketing Project Management
Customer Journey Modelling
Marketing Analytics
Marketing Asset Management
Mobile Marketing Management
Social Media Marketing Management
Recommended Best Action
Opportunity Pipeline Tracking
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Also Featured in...
Email Marketing
Score 8.7
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Marketing Automation - B2C
Score 8.6
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Customer Relationship Management - Midmarket
Score 8.1
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Marketing Platforms - Midmarket
Score 7.9
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Constant Contact Reviews
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
1st for what you want, do more with what it offers
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Crystal M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Find a way to reach more customers
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
There are many peculiarities in Constact Contact that I have not seen in Mailchimp, with the use of photos and links, the generation of email and text editing is peculiar and has many drawbacks, in such a case Mailchimp improves this feature, but nevertheless, it is an excellent tool for the search of leads and CRM, It has a very advantageous sales evolution analyzer, which is not seen in Mailchimp, a calendar management that is important for the organization of events and other programs, in summary I can say that this program like all has features that give advantage to the work being done, but still lacks some of them.
What is your favorite aspect of this product?
I like the ROI analysis and tracking feature, and that it has a sales analyzer, this has allowed me at the time of starting a job, I can calculate in an organized way the cost and work implements that I will need for a certain advertising campaign, in addition to tracking the advertising and the scope I have on that job, it has a friendly look, and its customer service has been quite helpful, although, it has not been needed because it is very easy to implement.
What do you dislike most about this product?
The one that can not be customized, this program can not be customized, therefore, you must work based on what the program stipulates, you can not handle the programming language to customize it to taste, if you want to customize it is difficult to do it with this program.
What recommendations would you give to someone considering this product?
Is recommended for all types of companies, and people who start with the automation of marketing and email marketing, has a very friendly interface and easy to use, it is not complicated, has many features that as time passes programmers and creators are improving, is a good investment, although it has a free trial that can be used to test the platform.
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Pritam D.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Great Automation Solution for Marketing & Sales
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
SharpSpring have lots of useful unique feature some of the unique features are, 1>Very Wide variety of features and easy integrations with other platforms. 2>Interactive interface with user friendly UX. 3>Advanced lead scoring feature to keep focused on the right things at the right time. 4>Building Landing Page is is and take less on modifications. 5>You can easily get the statistical analysis of the conversions through each campaign, and find what clients are clicking, viewing and making them convert. 6>Customer support is fantastic and they have good informative documentations as well.
What is your favorite aspect of this product?
SharpSpring is a great product for marketing and sales team, Some of the useful features are, 1>Drag and drop platform for creating and editing emails is very useful and easily access to HTML code when trying to modify something. 2>Lot of Excellent API helps custom integrations easy with other applications. 3>Lot of automation features. 4>Easy to track users and help determined the best platforms to promote our campaigns. 5>It has an incredible sales pipeline manager and opportunities can be created automatically by the completion of forms on our website. 6> Implementing dynamic content which changes depending on the customer is useful.
What do you dislike most about this product?
SharpSpring is a great product but some more feature and improvement can make it more better and effective in market. Some of the are like, 1> SharpSpring can offer more functionality in social posting module that will help a lot. 2> Required some new advanced landing page templates and Email templates. 3> It is not Mobile Compatibility and having a good mobile application will be helpful, we can monitor our job from any where. 4> Limited reporting functionality is there currently and Custom reports are poor. 5> Segmentation lists do not always populate need some upgradation in this area as well.
What recommendations would you give to someone considering this product?
Sharpspring is well suited for marketing teams looking to amplify their CRM reach and quality performance. It's not so appropriate for teams that still need to build a marketing practice and process because it had robust features that wouldn't yet be used and so the cost or benefit would not be a good company investment. You can take a try eithers its fit to your requirement or not and adding business values or not. The customer service is quite helpful when ever you are stuck or having any issue you can reach out to the definitely will get good help.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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