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What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Trustworthy
- Fair
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Project Management
Marketing Analytics
Conversion Propensity Modeling
Mobile Marketing Management
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Recommended Best Action
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Vendor Support
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Email Marketing
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.1
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Score 7.9
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
Jason M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Constant Contact is extraordinary
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has helped me diagnose campaign problems that we had at certain times; we have incredible large-scale management with solid functionality via email. It has been beneficial, and our service is reflected in the outcome of the campaigns.
What is your favorite aspect of this product?
The interface is excellent; it helps me to visualize all the content with reliable precision. The support is extraordinary; I like it very much because it has an excellent performance.
What do you dislike most about this product?
Constant Contact has a deficiency in the handling of the tools; sometimes, it has errors in its execution.
What recommendations would you give to someone considering this product?
I recommend Constant Contact because it is not difficult to use; you can understand it quickly and get a complete solution at all times. Constant Contact has given a lot of importance to email management. You will like its interface, and you will feel comfortable with it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Ridham S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2021
Easy to Use Client Information Organizer Tool
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
SharpSpring is a complete sales growth package that integrates powerful marketing and sales automated capabilities, flexibility, and effectiveness. SharpSpring is one of the most adaptable platforms available, with features such as powerful, behavior-based email marketing, native or third-party CRM interconnection, vibrant formation, homepage and website builders, media management, universal CMS compatibility, and integration with hundreds of applicants. That's why it is different than other platforms.
What is your favorite aspect of this product?
SharpSpring offers an easy-to-use interface and a plethora of powerful capabilities. I've tried a variety of automation systems, ranging from the entrance to corporate, and SharpSpring has rapidly become my go-to suggestion for small to semi organizations. Their marketing automation is excellent. Their CRM is appealing to me. While it is not as robust as enterprise solutions, it is far superior to any entry-level option I have used. Furthermore, the platform is very configurable. I've used it for both lead generation and eCommerce businesses, and I've had tremendous success with both.
What do you dislike most about this product?
The one thing I really don't like SharpSpring is that I hope I might modify a few minor details, such as the dating system in forms. The present style is YYYY/MM/DD, but I'd like to be able to change it to MM/DD/YYYY. I know they have a wonderful support crew, and I am certain that improvements will be implemented shortly to satisfy this need.
What recommendations would you give to someone considering this product?
SharpSpring is a CRM that I suggest to anybody in need of one. I haven't discovered one that is simpler to use or better successful in moving contacts through the selling process, looking for connections, setting alarms, or generating and delivering email alerts. Their assistance is fantastic, and they will happily guide you through any difficulties you may be experiencing. When you really need assistance, they are an awesome team to deal with.
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
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Crystal M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Find a way to reach more customers
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
There are many peculiarities in Constact Contact that I have not seen in Mailchimp, with the use of photos and links, the generation of email and text editing is peculiar and has many drawbacks, in such a case Mailchimp improves this feature, but nevertheless, it is an excellent tool for the search of leads and CRM, It has a very advantageous sales evolution analyzer, which is not seen in Mailchimp, a calendar management that is important for the organization of events and other programs, in summary I can say that this program like all has features that give advantage to the work being done, but still lacks some of them.
What is your favorite aspect of this product?
I like the ROI analysis and tracking feature, and that it has a sales analyzer, this has allowed me at the time of starting a job, I can calculate in an organized way the cost and work implements that I will need for a certain advertising campaign, in addition to tracking the advertising and the scope I have on that job, it has a friendly look, and its customer service has been quite helpful, although, it has not been needed because it is very easy to implement.
What do you dislike most about this product?
The one that can not be customized, this program can not be customized, therefore, you must work based on what the program stipulates, you can not handle the programming language to customize it to taste, if you want to customize it is difficult to do it with this program.
What recommendations would you give to someone considering this product?
Is recommended for all types of companies, and people who start with the automation of marketing and email marketing, has a very friendly interface and easy to use, it is not complicated, has many features that as time passes programmers and creators are improving, is a good investment, although it has a free trial that can be used to test the platform.
Pros
- Continually Improving Product
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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