Constant Contact Logo Award Winner Product Badge
Constant Contact Logo Award Winner Product Badge
Constant Contact, Inc.

Constant Contact

Composite Score
8.8 /10
CX Score
8.9 /10

What is Constant Contact?

Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Constant Contact won the following awards in the Marketing Automation - B2B category

Filter By

Constant Contact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Constant Contact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Constant Contact?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 83

Email Marketing Automation

87

Customer Journey Modelling

86

Marketing Project Management

85

Marketing Analytics

85

Conversion Propensity Modeling

83

Mobile Marketing Management

82

Marketing Asset Management

82

Social Media Marketing Management

79

Opportunity Pipeline Tracking

77

Recommended Best Action

74

Vendor Capability Ratings

Average 82

Business Value Created

84

Ease of Implementation

84

Quality of Features

82

Usability and Intuitiveness

82

Vendor Support

82

Breadth of Features

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Ease of Customization

79

Ease of IT Administration

79

Constant Contact Reviews

Alyse R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

sharpspring is the best

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

It is better to use SharpSpring than other programs since it provides better customer service, is simple to use, and has several features.

What is your favorite aspect of this product?

We've used SharpSpring for our own marketing automation, email campaigns, and social media promotions. It's been a great experience for our customers because of our ability to generate prospects. We use SharpSpring to automate cross-selling and to remain in contact with current clients since it provides a wealth of information about how leads are produced. Before SharpSpring, we considered both HubSpot and Infusionsoft, but SharpSpring is the greatest fit for us. Totally worth every cent.

What do you dislike most about this product?

Monitoring of social media should be done more effectively. In all other respects, this is an excellent product.

What recommendations would you give to someone considering this product?

Before SharpSpring, we considered both HubSpot and Infusionsoft, but SharpSpring is the best option for us. Absolutely worth every cent and more.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Hallena G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Constant contact! The best software.

Likeliness to Recommend

8 /10

What differentiates Constant Contact from other similar products?

The templates provided are simple to use and appealing to the eye. The contact info is prime notch and permits for fast access to feature and take away clients. There’s such a lot i prefer regarding this program that it’d be so hard to list everything during this section. Also, the free webinars designed to assist you higher use the program similarly as grow your company are invaluable.

What is your favorite aspect of this product?

Constant Contact could be a terribly user friendly platform. I trust that the emails are getting to my shoppers quickly and securely.Out of the box news on opens, click-thrus, opt-outs, and more are extremely intuitive.Sometimes you only got to be able to refer to an actual person, and with Constant Contact, you’ll do that. Managing emails and sending programming email is easy and in a few steps and a few minutes … email sent in bulk. I was using when I was one contributor in my organization, and it had been useful on behalf of me to manage all aspects of it with efficiency.

What do you dislike most about this product?

Some times the e-mail lists are required to be created multiple times for every email group and recent list can’t be used for brand new emails. Duplication of emails solely happens only on the same list, not on multiple lists. Plans are additionally priced on the idea of trade and scale of operations.

What recommendations would you give to someone considering this product?

Constant contact stands out for little to massive businesses for simple automation and support to email promoting programs. They’re careful to shield the email reputation as a sender to make sure nice inbox placement.

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Skylar C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Cost-effective and very easy to use

Likeliness to Recommend

8 /10

What differentiates Constant Contact from other similar products?

SharpSpring helps us to create dynamic content which is most relevant to our projects and also allows us to test the dynamic content. They help us to identify anonymous website visitors which helps us to advertise our company in better ways. They provide us the feature of team video conferencing with screen sharing which allows us to collaborate with our clients and colleagues in the best manner.

What is your favorite aspect of this product?

SharpSpring has the best lead management features which help us to manage the leads in the best possible manner. Their interface is user-friendly and very easy to use and even it is very easy for new users to learn it very quickly.

What do you dislike most about this product?

SharpSpring has clunky CRM as it does not allow our contact list to exist without the email address. If we have to deal with multiple profiles their social media management platform is not supported for that and causes difficulties in performing the task. Although they have a fast supporting system sometimes it is not helpful for us because the response, we get is sometimes not relevant and helpful.

What recommendations would you give to someone considering this product?

I would highly recommend SharpSpring because it is all-in-one email marketing platform that helps us to reach our clients easily and quickly. When we submit a support ticket or something like that their response system is very quick and fast.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular Constant Contact Comparisons