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In Partnership With SelectHub
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What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Trustworthy
- Fair
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Customer Journey Modelling
Marketing Project Management
Marketing Analytics
Conversion Propensity Modeling
Mobile Marketing Management
Marketing Asset Management
Social Media Marketing Management
Opportunity Pipeline Tracking
Recommended Best Action
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Vendor Support
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Email Marketing
Score 8.7
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Customer Relationship Management - Midmarket
Score 8.1
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Score 7.9
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
Alyse R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jun 2022
sharpspring is the best
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It is better to use SharpSpring than other programs since it provides better customer service, is simple to use, and has several features.
What is your favorite aspect of this product?
We've used SharpSpring for our own marketing automation, email campaigns, and social media promotions. It's been a great experience for our customers because of our ability to generate prospects. We use SharpSpring to automate cross-selling and to remain in contact with current clients since it provides a wealth of information about how leads are produced. Before SharpSpring, we considered both HubSpot and Infusionsoft, but SharpSpring is the greatest fit for us. Totally worth every cent.
What do you dislike most about this product?
Monitoring of social media should be done more effectively. In all other respects, this is an excellent product.
What recommendations would you give to someone considering this product?
Before SharpSpring, we considered both HubSpot and Infusionsoft, but SharpSpring is the best option for us. Absolutely worth every cent and more.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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Hallena G.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Constant contact! The best software.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
The templates provided are simple to use and appealing to the eye. The contact info is prime notch and permits for fast access to feature and take away clients. There’s such a lot i prefer regarding this program that it’d be so hard to list everything during this section. Also, the free webinars designed to assist you higher use the program similarly as grow your company are invaluable.
What is your favorite aspect of this product?
Constant Contact could be a terribly user friendly platform. I trust that the emails are getting to my shoppers quickly and securely.Out of the box news on opens, click-thrus, opt-outs, and more are extremely intuitive.Sometimes you only got to be able to refer to an actual person, and with Constant Contact, you’ll do that. Managing emails and sending programming email is easy and in a few steps and a few minutes … email sent in bulk. I was using when I was one contributor in my organization, and it had been useful on behalf of me to manage all aspects of it with efficiency.
What do you dislike most about this product?
Some times the e-mail lists are required to be created multiple times for every email group and recent list can’t be used for brand new emails. Duplication of emails solely happens only on the same list, not on multiple lists. Plans are additionally priced on the idea of trade and scale of operations.
What recommendations would you give to someone considering this product?
Constant contact stands out for little to massive businesses for simple automation and support to email promoting programs. They’re careful to shield the email reputation as a sender to make sure nice inbox placement.
Pros
- Performance Enhancing
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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Skylar C.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
Cost-effective and very easy to use
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
SharpSpring helps us to create dynamic content which is most relevant to our projects and also allows us to test the dynamic content. They help us to identify anonymous website visitors which helps us to advertise our company in better ways. They provide us the feature of team video conferencing with screen sharing which allows us to collaborate with our clients and colleagues in the best manner.
What is your favorite aspect of this product?
SharpSpring has the best lead management features which help us to manage the leads in the best possible manner. Their interface is user-friendly and very easy to use and even it is very easy for new users to learn it very quickly.
What do you dislike most about this product?
SharpSpring has clunky CRM as it does not allow our contact list to exist without the email address. If we have to deal with multiple profiles their social media management platform is not supported for that and causes difficulties in performing the task. Although they have a fast supporting system sometimes it is not helpful for us because the response, we get is sometimes not relevant and helpful.
What recommendations would you give to someone considering this product?
I would highly recommend SharpSpring because it is all-in-one email marketing platform that helps us to reach our clients easily and quickly. When we submit a support ticket or something like that their response system is very quick and fast.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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