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In Partnership With SelectHub
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What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Marketing Management
Analytics and Reporting
Activity and Workflow Management
Telephony and Call Center Management
Customer Service Management
Mobile
Lead Management
Account and Contact Management
Sales Management
Quote Contract and Proposal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Vendor Support
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.8
View Constant Contact in this category (opens in a new tab)
Email Marketing
Score 8.7
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Score 7.9
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
Dan W.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2021
Intuitive and Convenient CRM for Businesses
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Marketing strategies have been a major concern from SharpSpring. Furthermore, the analytical and response procedures from SharpSpring are reputable.
What is your favorite aspect of this product?
The many business activities from the company are handled by SharpSpring and proper marketing concept developed. Besides, SharpSpring has full mobility and there is cloud accessing, but only for the authorized subscribers.
What do you dislike most about this product?
SharpSpring is authentic, concrete and informed CRM, which is driving firms to the right sales and marketing path. In overall, the SharpSpring performance is satisfying.
What recommendations would you give to someone considering this product?
Concentrate on sales, the relations you have with the consumers of your products, and the advertising techniques, using SharpSpring. Draw enough attention from learning what customers want, and procure the program.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Mumo S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Best Marketing Solution For Business
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
The tool is resourceful in that it not only handles marketing needs but also comes with effective CRM features.
What is your favorite aspect of this product?
I like that this tool is easy to understand and use I like that there are many features and the tool is very handy - it comes with both marketing an CRM features
What do you dislike most about this product?
Nothing to complain about SharpSpring, It is one of the best products I have used in a long time.
What recommendations would you give to someone considering this product?
I would recommend this tool both as a marketing solution and for CRM needs.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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Ellen S.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2021
Effective Social Marketing Product.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Excellent market searching capability and the features are very easy to set.
What is your favorite aspect of this product?
Easy for the use to quickly implement the Automated marketing initiatives.
What do you dislike most about this product?
SharpSpring its a great tool with no complications on implementation.
What recommendations would you give to someone considering this product?
The tool functions are easy to access and searching of marketing across various social media platforms its very simple.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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