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Constant Contact Logo
Constant Contact, Inc.

Constant Contact

8.1 /10
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In Partnership With SelectHub

Claim Software
Constant Contact
8.1 /10

What is Constant Contact?

Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.

Company Details

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Awards & Recognition

Constant Contact won the following awards in the Customer Relationship Management - Midmarket category

Constant Contact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Constant Contact.

89 Likeliness to Recommend

2
Since last award

95 Plan to Renew

91 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Constant Contact?

5% Negative
12% Neutral
83% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Collaboration

91

Marketing Management

90

Analytics and Reporting

89

Activity and Workflow Management

88

Telephony and Call Center Management

86

Mobile

86

Customer Service Management

85

Account and Contact Management

85

Sales Management

84

Lead Management

83

Quote Contract and Proposal

82

Vendor Capability Ratings

Average 88

Ease of Data Integration

92

Ease of Implementation

92

Ease of IT Administration

90

Availability and Quality of Training

90

Business Value Created

89

Usability and Intuitiveness

89

Quality of Features

86

Vendor Support

85

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Constant Contact Reviews

Ellen S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Effective Social Marketing Product.

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Excellent market searching capability and the features are very easy to set.

What is your favorite aspect of this product?

Easy for the use to quickly implement the Automated marketing initiatives.

What do you dislike most about this product?

SharpSpring its a great tool with no complications on implementation.

What recommendations would you give to someone considering this product?

The tool functions are easy to access and searching of marketing across various social media platforms its very simple.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adriana A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Nice Incoming Email Tracking Platform.

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Great on Automation marketing initiatives implementation.

What is your favorite aspect of this product?

The capability on marketing searching its nice.

What do you dislike most about this product?

No any for me to dislike about this easy marketing Software.

What recommendations would you give to someone considering this product?

SharpSpring its a marketing tool, with favorable pricing modules and its engagement and tracking capabilities are the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

kate l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Powerful Package for the Sales Teams.

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Easy handling sales marketing through this fantastic Tool.

What is your favorite aspect of this product?

Effective results on sales management and tracking customers capability its helpful.

What do you dislike most about this product?

No any problems for the marketing platform.

What recommendations would you give to someone considering this product?

The services from the SharpSpring brings a lot of positive changes to the business and the features adaptation its simple and also the support its great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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