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Constant Contact Logo
Constant Contact, Inc.

Constant Contact

8.1 /10
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In Partnership With SelectHub

Claim Software
Constant Contact
8.1 /10

What is Constant Contact?

Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.

Company Details

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Awards & Recognition

Constant Contact won the following awards in the Customer Relationship Management - Midmarket category

Constant Contact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Constant Contact.

89 Likeliness to Recommend

2
Since last award

95 Plan to Renew

91 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Constant Contact?

5% Negative
12% Neutral
83% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 87

Collaboration

91

Marketing Management

90

Analytics and Reporting

89

Activity and Workflow Management

88

Telephony and Call Center Management

86

Mobile

86

Customer Service Management

85

Account and Contact Management

85

Sales Management

84

Lead Management

83

Quote Contract and Proposal

82

Vendor Capability Ratings

Average 88

Ease of Data Integration

92

Ease of Implementation

92

Ease of IT Administration

90

Availability and Quality of Training

90

Business Value Created

89

Usability and Intuitiveness

89

Quality of Features

86

Vendor Support

85

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Constant Contact Reviews

pavan c.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

All in one Tool with great automation marketing.

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

A great tool which provide good leads from which we can personalize messages and also automated campaigns and from this we can track leads by only one click in email marketing and best detail get by analytics on every interaction so we can message at right time and also collect leads with marketing CRM software and do great customized without any effort with drag &drop editor and through CSS our site look very best and impressive and give us branching logic to engage leads at critical point and provide instantaneously sync information with marketing automation and also provide secret weapon visitor Id provide us all detail who come to site.

What is your favorite aspect of this product?

Having a good marketing skills with good strategy to build a great company with team like sharp spring which give us hottest leads so we can use at right time to convert them to sales and we can also create fields,filter, create custom deal stages to manage sales without effort and also we can customise page through coding by adding HTML and CSS code so its very better and powerfull tool.

What do you dislike most about this product?

Some thing that disappoint me is not happened till now or any critical problem not occurred but yes they can do much improvement if they want.

What recommendations would you give to someone considering this product?

A tool which give all most important need of marketing and with great automation which very benifit to everyone whoever want to grow there business easily with marketing for them its very usefull and meaningful tool to prefer it no need to think.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Dan W.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Intuitive and Convenient CRM for Businesses

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Marketing strategies have been a major concern from SharpSpring. Furthermore, the analytical and response procedures from SharpSpring are reputable.

What is your favorite aspect of this product?

The many business activities from the company are handled by SharpSpring and proper marketing concept developed. Besides, SharpSpring has full mobility and there is cloud accessing, but only for the authorized subscribers.

What do you dislike most about this product?

SharpSpring is authentic, concrete and informed CRM, which is driving firms to the right sales and marketing path. In overall, the SharpSpring performance is satisfying.

What recommendations would you give to someone considering this product?

Concentrate on sales, the relations you have with the consumers of your products, and the advertising techniques, using SharpSpring. Draw enough attention from learning what customers want, and procure the program.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mumo S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Best Marketing Solution For Business

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

The tool is resourceful in that it not only handles marketing needs but also comes with effective CRM features.

What is your favorite aspect of this product?

I like that this tool is easy to understand and use I like that there are many features and the tool is very handy - it comes with both marketing an CRM features

What do you dislike most about this product?

Nothing to complain about SharpSpring, It is one of the best products I have used in a long time.

What recommendations would you give to someone considering this product?

I would recommend this tool both as a marketing solution and for CRM needs.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

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