In Partnership With SelectHub
What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
95 Plan to Renew
91 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Client Friendly Policies
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Marketing Management
Analytics and Reporting
Activity and Workflow Management
Telephony and Call Center Management
Mobile
Customer Service Management
Account and Contact Management
Sales Management
Lead Management
Quote Contract and Proposal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.8
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Email Marketing
Score 8.6
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Marketing Platforms - Midmarket
Score 8.2
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Constant Contact Reviews
Ronald B.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Constant Contact is great, use it!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Lot of different features that are particularly great when using for internal drip communications. Lots of other benefits and positives related to this product as well.
What is your favorite aspect of this product?
The easy way it allows for various campaigns to managed, including content variation and contact/mail list management.
What do you dislike most about this product?
I feel like the templating options and functionality could be better and/or easier to use/implement, although otherwise great!
What recommendations would you give to someone considering this product?
A great product for a lot of different functionalities, particularly for internal use!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Capable, budget automation platform.
Likeliness to Recommend
Pros
- Respectful
- Reliable
- Enables Productivity
- Effective Service
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Ritu C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Very good product
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Its Functionalities
What is your favorite aspect of this product?
Provides a lot of features at a very low price
What do you dislike most about this product?
I don't dislike anything about SharpSpring
What recommendations would you give to someone considering this product?
Its a very good product, do give it a try
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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