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What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Marketing Management
Analytics and Reporting
Activity and Workflow Management
Telephony and Call Center Management
Customer Service Management
Mobile
Lead Management
Account and Contact Management
Sales Management
Quote Contract and Proposal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Vendor Support
Also Featured in...
Marketing Automation - B2C
Score 8.8
View Constant Contact in this category (opens in a new tab)
Marketing Automation - B2B
Score 8.8
View Constant Contact in this category (opens in a new tab)
Email Marketing
Score 8.7
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Score 7.9
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2111656/original/2111656.jpg?1702937242)
Brian W.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2023
Constant Contact works to generate leads!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It's quick and easy to implement
What is your favorite aspect of this product?
Easy of use
What do you dislike most about this product?
The limit on number of contacts or charging more for additional contacts.
What recommendations would you give to someone considering this product?
Do a quick Google search to review the competitors and reviews before buying.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2087818/original/2087818.jpg?1739907031)
Karrie C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2023
Worth every penny!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
User-friendly and an excellent customer service team.
What is your favorite aspect of this product?
Automation and marketing CRM
What do you dislike most about this product?
I don't have any dislikes
What recommendations would you give to someone considering this product?
If you want to market the easy way Constant Contact is the way to go!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2063525/original/2063525.jpg?1695911120)
Martie R.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2023
Easy to use and has great features
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contacts reporting features are fantastic
What is your favorite aspect of this product?
I really like the landing page feature
What do you dislike most about this product?
Design features are pretty rigid. I'd like more options if possible.
What recommendations would you give to someone considering this product?
Try it! Very user friendly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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