Constant Contact Logo
Constant Contact Logo
Constant Contact, Inc.

Constant Contact

Composite Score
8.1 /10
CX Score
8.1 /10
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In Partnership With SelectHub

Claim Software
Constant Contact
8.1 /10

What is Constant Contact?

Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.

Company Details

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Awards & Recognition

Constant Contact won the following awards in the Customer Relationship Management - Midmarket category

Constant Contact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Constant Contact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

90 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Constant Contact?

3% Negative
10% Neutral
87% Positive

Pros

  • Respectful
  • Enables Productivity
  • Trustworthy
  • Transparent

Feature Ratings

Average 87

Collaboration

92

Marketing Management

90

Analytics and Reporting

90

Activity and Workflow Management

88

Telephony and Call Center Management

87

Customer Service Management

87

Mobile

86

Lead Management

85

Account and Contact Management

85

Sales Management

84

Quote Contract and Proposal

82

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

90

Ease of IT Administration

88

Usability and Intuitiveness

87

Availability and Quality of Training

87

Quality of Features

86

Business Value Created

86

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Ease of Customization

85

Vendor Support

84

Constant Contact Reviews

Adriana A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Nice Incoming Email Tracking Platform.

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Great on Automation marketing initiatives implementation.

What is your favorite aspect of this product?

The capability on marketing searching its nice.

What do you dislike most about this product?

No any for me to dislike about this easy marketing Software.

What recommendations would you give to someone considering this product?

SharpSpring its a marketing tool, with favorable pricing modules and its engagement and tracking capabilities are the best.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

kate l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Powerful Package for the Sales Teams.

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Easy handling sales marketing through this fantastic Tool.

What is your favorite aspect of this product?

Effective results on sales management and tracking customers capability its helpful.

What do you dislike most about this product?

No any problems for the marketing platform.

What recommendations would you give to someone considering this product?

The services from the SharpSpring brings a lot of positive changes to the business and the features adaptation its simple and also the support its great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Peter M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Sale Solution with Functional Easy Features.

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

The tool helps the sales team focus on the important and productive things and the easy of use.

What is your favorite aspect of this product?

Team collaboration its productive and effective.

What do you dislike most about this product?

SharpSpring its a great news and the system is simple to understand.

What recommendations would you give to someone considering this product?

I love the flexibility and reporting capabilities fro the product, and the analytics are perfect and great choice for sales management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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