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In Partnership With SelectHub
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What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
91 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Client Friendly Policies
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Email Templates
Contact Database
Surveys and Polling
Segmentation
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.1
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Marketing Platforms - Midmarket
Score 7.9
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Constant Contact Reviews
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Zainab M.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2021
Reaching customers via email, is a lot effective.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant contact differentiates itself from alternative email marketing platforms, in the area of email marketing automation. With automated actions such as targeted welcome emails, segmented audience engagement, and automatic lead collection, Constant Contact has taken our email marketing operations, a step higher.
What is your favorite aspect of this product?
Email marketing automation is my favorite part of my overall Constant Contact experience.
What do you dislike most about this product?
While Constant Contact does fine with providing analytical data , around our email campaigns, I think the data we generate are not as elaborate, as we would like it to be. Also, will be great if constant Contact can integrate with business intelligence software tools, we use in-house.
What recommendations would you give to someone considering this product?
When it comes to automated email marketing, Constant Contact is the first program which comes to my mind.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Roselyn K.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2021
An exceptional tool for online marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
I have used Constant Contact for almost 4 years now and it has been of great help to me and my organization. It is a great and recommendable application that allows you to manage email lists easily and quickly. It allows you also to create professional campaigns and sending them is extremely easy and fast. It has a very responsive customer support team that responds quickly once you contact them.
What is your favorite aspect of this product?
Constant Contact has helped us to improve our sales by enabling us to market our services online thus saving us much time and cost. It is extremely easy and fast to install and set up. I like how it is easy and fast to send outbound emails, building and personalizing emails and manage email lists. It has a friendly pricing terms which makes it affordable.
What do you dislike most about this product?
Since i started using Constant Contact, to be genuine i have never encountered any challenge. It is an excellent and exceptional product for email marketing purposes.
What recommendations would you give to someone considering this product?
I highly recommend Constant Contact for email marketing. It is simple, fast and easy to implement and use.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Gladys M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
My glundelicious experience with Constant Contact.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has a very intuitive and user-friendly interface that makes it very easy and simple to use and learn. It is a recommendable software since it allows you to market your business widely across the world. It allows you to create several professional campaigns and instantly send them.
What is your favorite aspect of this product?
My love for Constant Contact is undeniable because it makes our marketing efforts more easier. It is one of the best email Marketing solution that helps you to improve your marketing strategies thus improving your business input.
What do you dislike most about this product?
Constant Contact has been really helpful and reliable. I lack nothing to dislike about it.
What recommendations would you give to someone considering this product?
I recommend Constant Contact. It is a great and reliable solution for email marketing purposes.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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