What is Constant Contact?

Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.

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Awards & Recognition

Constant Contact won the following awards in the Email Marketing category

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Constant Contact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Constant Contact.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Constant Contact?

8% Negative
5% Neutral
87% Positive

Pros

  • Security Protects
  • Respectful
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 84

Email Delivery

90

Auto-Responders

86

Campaign Management

86

SPAM Compliance

85

Basic Reporting and Analytics

85

Email Templates

83

Contact Database

83

Segmentation

83

Surveys and Polling

83

Content Authoring

83

Sales Intelligence & Conversion Rates

82

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

86

Ease of IT Administration

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Quality of Features

83

Usability and Intuitiveness

83

Availability and Quality of Training

82

Ease of Customization

80

Vendor Support

79

Breadth of Features

79

Constant Contact Reviews

Millie I.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A very helpful tool for progress of the business.

Likeliness to Recommend

8 /10

What differentiates Constant Contact from other similar products?

I like Constant Contacts’ default, pre-designed email templates. The very fact that they’re professionally-designed, has often enabled us to target content development, as against making or customizing a template. I’m additionally a large benefactor of Constant Contact’s automation and segmentation feature. Therefore feature is liable for making certain that we tend to send the proper selling messages to the right audience, thereby greatly up our click-through rate. Functions are somewhat intuitive so that with training, and multiple follow-up questions, most staffers will get up and running producing each finely tuned email as well as very u

What is your favorite aspect of this product?

Constant Contacts Drip campaigns are my favorite aspect of this email-promoting powerhouse. We trust Constant Contacts. Target specific sections of our email audience with specialized marketing messages we produce supported generated insights on however they engaged with our emails within the past. Digital marketing may be a must for each business currently, particularly because of the stiff competition. With constant contact, I got the answer and my email campaigns reached my audience. Even though my freelance business is simply taking baby steps, I will say that this code has worked wonders for it.

What do you dislike most about this product?

First of all support team is not up to the mark as way as I have seen. It takes hours to urge a response from them. Therefore this could be improved. The interface may be very little additional friendly. Generally, the changes created to content don’t get saved, and this is often a bit frustrating.

What recommendations would you give to someone considering this product?

If you are trying to survive in stiff competition and scuffling with marketing, you wish to examine out constant contact, past campaigns, distribution recipients, and programming emails are fairly simple to accomplish.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Adiratna D.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Interaction that fulfills email advertising needs

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

Constant Contact is extremely simple to utilize, so you can truly prepare anybody to utilize it, which isn't generally the case w. email promoting devices. I have relatively little involvement in the HTML side so I was unable to address that. I believe it's less fitting for email crusades with more perplexing necessities except if you anticipate doing this in HTML. The simplified point of interaction, while instinctive, has restricted choices.

What is your favorite aspect of this product?

You can achieve a considerable amount utilizing the simplified connection point, so there is less custom HTML required. Simple to use for people who are not educated. Exceptionally fast transfer speed for contact records when contrasted and other email showcasing sellers. Simple to tweak contact records. Shows substantially more reliably across various email clients when contrasted and other email advertising sellers

What do you dislike most about this product?

An intuitive point of interaction can be buggy. For instance, when you haul in a part, here and there the email format continues to scroll, so you're not ready to drop in the part. Revealing is a piece of befuddling. There are 2 unique ways of getting too revealing and I accept just one of them permitted you to see click rates for installed joins. Limits on the simplified connection point. For instance, you're not ready to make a sidebar that traverses the whole length of the email, which was a solicitation from a client.

What recommendations would you give to someone considering this product?

Constant Contact is incredible while attempting to target explicit market sections. We ordinarily prefer to portion our lord list by area, yet in addition have item sections, also. They truly do give pre-made sections to get you going as well. We don't generally utilize their email developer, we view others as more adaptable, instinctive, and have more assortment. We truly do lean toward messaging from Constant Contact,

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Jatero A.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Online and Email Marketing Made Easy

Likeliness to Recommend

9 /10

What differentiates Constant Contact from other similar products?

With Constant Contact, it becomes easy to launch an online and email marketing campaigns.

What is your favorite aspect of this product?

The software offers great email marketing features. Creating a campaign and managing it is easy. I like the marketing automation features. Using and understanding Constant Contact is straightforward.

What do you dislike most about this product?

Zero problems using Constant Contact

What recommendations would you give to someone considering this product?

Constant Contact offers best email marketing features and is affordable as well. As a business, this is what you need to push your online and email marketing strategy to the next level.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Caring

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