In Partnership With SelectHub
What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Respectful
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Email Templates
Contact Database
Segmentation
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.8
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Marketing Platforms - Midmarket
Score 8.2
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Customer Relationship Management - Midmarket
Score 8.1
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Constant Contact Reviews
Helen J.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Constant Contact, an email tool you all need.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It has some step-by-step instructions, good looking templates and makes it easy to launch campaigns. Anything from email streaming to landing pages leading to sales pages, Constant Contact lets you get started quickly. I enjoy its easy use from the perspective of beginners.
What is your favorite aspect of this product?
The Constant Contact registration process is simple, and even beginners can start using it immediately. In addition, it has a variety of useful features such as the creation of registration forms, the design of landing pages, and the management of online surveys. Also, they have recently redesigned their pricing system, which shows that they are more concerned with customer feelings.
What do you dislike most about this product?
Although email marketing campaigns to build are drag and drop, it seems to be delayed in the process of creating flexible and durable templates because it incorporates certain pre-loaded designs that are flexible. While it is good for beginners, I do not like it and I do not see how my homepage, for example, can appear until it is posted as I am busy creating the necessary changes to the design.
What recommendations would you give to someone considering this product?
Highly recommended, Effective Constant Contact is a complex mix of precise structure, tips such as high-quality writing, unique information, and clarity of presentation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
JOSHUA F.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Great for email marketing!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Much easier to use!
What is your favorite aspect of this product?
Email designer is simple to use without glitches.0
What do you dislike most about this product?
I don’t have any complaints.
What recommendations would you give to someone considering this product?
Enjoy! It’s a great product.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Respectful
Please tell us why you think this review should be flagged.
Dana K.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Constant contact is very professional software.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is a terribly easy program. It’s straightforward to use and offers an array of tools including event management and social campaigns. It’s straightforward to feature subscribers and maintain my email lists. As a long time user of Constant Contact each for my business and a nonprofit association i’m a part of I appreciate the convenience of use, including templates, ability to transfer contacts and event management.
What is your favorite aspect of this product?
Constant Contact is a terribly user friendly platform. I trust that the emails have gotten to my purchasers quickly and securely.Out of the box reporting on opens, click-thrus, opt-outs, and additional are extremely intuitive.Sometimes you only need to be able to talk over with an actual person, and with Constant Contact, you’ll be able to do that. Creating emails are fast and straightforward with their templates, putting in a listing of emails has ne’er been easier, and seeing all of your email promoting insights is amazing.
What do you dislike most about this product?
Their system has some bugs in it once creating newsletters which might be frustrating at times. It’ll have a delay in adding text and generally, I get thrown out of the system and got to log back in. In addition, the protection on their servers isn’t very good.
What recommendations would you give to someone considering this product?
I have used Constant Contact for each of our noncommercial businesses and a trade association. It’s a simple, straightforward to use, and skilled marketing tool and event management choice that has served us well for several years.
Pros
- Reliable
- Caring
- Acts with Integrity
- Generous Negotitation
Please tell us why you think this review should be flagged.
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