In Partnership With SelectHub
What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Respectful
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Email Templates
Contact Database
Segmentation
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Marketing Automation - B2B
Score 8.8
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Marketing Platforms - Midmarket
Score 8.2
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Customer Relationship Management - Midmarket
Score 8.1
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Constant Contact Reviews
Curtis B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
"Constant contact is a great tool for marketing"
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
It's not very expensive. It is simple to use.
What is your favorite aspect of this product?
About ten years ago, I was introduced to Constant Contact and have since watched it develop into a powerful platform for email marketing. Having the ability to work with other office products and having access to templates that are regularly updated are additional major benefits. The app's re-imagined logo and clean interface have piqued my interest. The most recent episode of theirs, titled "Summer Camp," was quite helpful. It's been great to be a part of a global network and community where questions can be addressed and answers can be shared, and I've picked up a lot of tips for optimizing the tool as a result.
What do you dislike most about this product?
If you have certifications, it would be great if Constant Contact could keep your credentials up-to-date so that you may proudly exhibit them.
What recommendations would you give to someone considering this product?
This software comes highly recommended from me due to its intuitive interface and well-designed but flexible email template options. Rates of open emails are reported accurately, and follow-up efforts may be easily organized.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
LauraMay G.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Aug 2022
Reliable & Easy to Use
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
I believe it's the industry standard. With the ability to do segments, tags, A/B testing, embedded website links, social media sharing, and myriad other features it's a great one-stop-shop experience.
What is your favorite aspect of this product?
It takes very little time to make beautiful emails that work on a variety of devices. I can see how it will look in the inbox, mobile phone, computer, tablet, etc. all before mailing.
What do you dislike most about this product?
I wish the event registration pages were more up-to-date.
What recommendations would you give to someone considering this product?
Take the time to create your lists, look through your stats, use the tags, and make sure you're getting the most of the included features.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Chris H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
Constant Contact is easy to use and productive
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact's capacity to serve as both an email marketing platform and a social media scheduling tool is the primary reason I use it. This can only be done on this platform.
What is your favorite aspect of this product?
When it comes to designing emails, Constant Contact is a great tool. Email campaigns normally take me less than an hour to create. Campaigns for different lists and segments of the company may be easily organized.
What do you dislike most about this product?
Email addresses should be connected to clicks, and cross-referencing lists to see who is on comparable ones would be nice.
What recommendations would you give to someone considering this product?
This product is superior to MailChimp in my opinion. It's really user-friendly, and they seem to be making improvements all the time. Keep up to speed with new product developments and marketing suggestions by subscribing to their email list.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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