In Partnership With SelectHub
What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Respectful
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Email Templates
Contact Database
Segmentation
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.8
View Constant Contact in this category (opens in a new tab)
Marketing Automation - B2B
Score 8.8
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Score 8.2
View Constant Contact in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.1
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
Anna J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
One stop shop for your email and posting needs.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact provides technologies that make digital marketing easier to use and more effective. Constant Contact strives to assist users in creating solid connections and producing results, whether those results include increasing sales, expanding a customer base, or engaging an audience. With the use of landing sites, lead marketing on social media, and audience expansion, we have quickly built our list.
What is your favorite aspect of this product?
I enjoy how simple it is to layout and design your own e-blat before viewing all of your selections in preview mode on PC, mobile, etc. I'm not sure how it stacks up against other platforms however I've found that using the email capabilities on other CRM and relational database platforms is neither as effective nor as visually appealing.
What do you dislike most about this product?
I don't like the dashboard's design at all. I would prefer if the campaigns were sorted in a manner more akin to a windows explorer. It would be really useful if all the campaigns and address books could be viewed arranged in folder view. I dislike having to scroll forever in search of anything or hope I can find it by name.
What recommendations would you give to someone considering this product?
Constant Contact is incredibly user-friendly and straightforward. Particularly if you've never used a mass email platform before, it offers many more capabilities and advantages than other applications and is one of the simplest platforms to use. This program has been used by me for the past four years, and I want to keep using it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Harry E.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
Convenient platform
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
In order to increase engagement and outcomes for our business, we are now able to contact with individuals wherever they are via SMS, email, or social media, all from a single platform. In other words, it has helped us strengthen our relationships with customers. Additionally, it is simple to keep track of which contacts received, opened, and read each email.
What is your favorite aspect of this product?
The ease is great. If you use Constant Contact for social networks, you only need to make one post and connect the accounts you require. If you use Constant Contact for email, you may send one email to thousands of recipients by building a running list that you can add to. It's quite simple, and the outcomes are truly amazing.
What do you dislike most about this product?
It can be difficult to change some formatting, particularly the gap above and below blocks. Additionally, I've only recently started using event marketing. Understanding how to send follow-up emails to different groups that had answered proved to be very challenging. Additionally, only a select few of the event participant information fields would download.
What recommendations would you give to someone considering this product?
Our main method of reaching out to our network and audience through email blasts is being solved with the aid of Constant Contact. For every blast, they provide the greatest analytics and reports, which allow us to make adjustments and develop new or alternative material that is better suited for our target demographic.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kate B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2022
"Excellent tool but a bit expensive."
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
This application stands out from the crowd because it is simple to learn and adapt to the needs of the user, and it provides a valuable customer service.
What is your favorite aspect of this product?
Constant Contact's best feature is that it's quite simple to use. In addition, I appreciate being able to send emails, post to all of our social media platforms, and run Google ads from a single, centralized location. That was a really well-written and informative report.
What do you dislike most about this product?
Regarding issues with Constant Contact, I haven't had too many. Some methods of managing one's contact list could be simpler to employ. Additionally, more blank templates are required.
What recommendations would you give to someone considering this product?
I highly recommend this program due to its excellent features that make interacting with a large group of people simple. The management of social media networks is made very straightforward by the ease with which email marketing campaigns can be set up and scheduled.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.