In Partnership With SelectHub
What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Client Friendly Policies
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Auto-Responders
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.6
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Marketing Automation - B2B
Score 8.6
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Customer Relationship Management - Midmarket
Score 8.2
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Marketing Platforms - Midmarket
Score 7.9
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Constant Contact Reviews
Moses M.
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2021
My 3 years experience with Constant Contact.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
In the market, there are different softwares for email marketing but Constant Contact is the best. It allows you to market your business widely and it saves you time. I like how it is easy and fast to create campaigns and instantly send them.
What is your favorite aspect of this product?
Since i started using Constant Contact, it has been a reliable and very effective application for email marketing. It makes our work easier and more efficient. It allows us to keep in touch with our international customers across the world.
What do you dislike most about this product?
Constant Contact is an excellent and outstanding solution for email marketing. I have never experienced any downsides.
What recommendations would you give to someone considering this product?
I recommend Constant Contact for email marketing services. It is a powerful and easy-to-use application every company should implement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Edwin M.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2021
CONSTANT CONTACT. Great email marketing platform.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is a great email marketing platform that enables you to efficiently and effectively collaborate with customers from anywhere. It is a powerful and easy-to-use application that allows you to market your services with ease.
What is your favorite aspect of this product?
My experience with Constant Contact has been amazing. Since we started using it, it has really perfected our marketing field and it has also saved us marketing costs and time. It is easy to create campaigns with Constant Contact and send them.
What do you dislike most about this product?
I have used Constant Contact for a very long time and it has been of great help. I have nothing to dislike about it since it meets all our marketing requirements.
What recommendations would you give to someone considering this product?
Constant Contact is a powerful and easy-to-use application for email marketing. I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pavan R.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2021
Market your services easily with Constant Contact.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
In the market you will find many softwares for email marketing and i have also tried some of them but unfortunately they didn't deliver what we were looking for. I'm glad that we implemented Constant Contact and it has really perfected our marketing field.
What is your favorite aspect of this product?
What i like most about Constant Contact is that it has saved us much time, cost and energy. With this brilliant solution, we have been able to reach many clients across the world. Also the application has a responsive design that makes it easy to learn and understand. Getting started with Constant Contact is easy and fast.
What do you dislike most about this product?
Constant Contact allows you to keep Constant Contact with your clients across the world. I dislike nothing about the application.
What recommendations would you give to someone considering this product?
I recommend Constant Contact as a solid software for email marketing services. Implement it asap.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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