In Partnership With SelectHub
What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Client Friendly Policies
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Auto-Responders
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.6
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Marketing Automation - B2B
Score 8.6
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Customer Relationship Management - Midmarket
Score 8.2
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Marketing Platforms - Midmarket
Score 7.9
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Constant Contact Reviews
Sanjay P.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2021
A very unique application for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
I have encountered many softwares for email marketing but Constant Contact is one of the best email Marketing Platform i have ever used. It allows you to create campaigns and instantly send them to your customers. It has helped us to improve our sales in a great way.
What is your favorite aspect of this product?
I like Constant Contact because it is easy and fast to install, set up and get started. Again, it has a very responsive customer support team behind it, they are always available to help you when you need them most. With the help of Constant Contact, interacting with consumers is easy and fast.
What do you dislike most about this product?
I have used Constant Contact for a very long time and it has been of great help. Nothing to mention as a dislike about it.
What recommendations would you give to someone considering this product?
To all prospective customers considering Constant Contact, i advice them to go ahead and implement it.
Pros
- Reliable
- Enables Productivity
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Steve D.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2021
Great tool for both small and large businesses.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
The reason why we shall renew Constant Contact is because of its functionality, performance and usability. I like ease of automation design and campaign creation and ease of integration with WordPress. Again, Constant Contact is easy to implement, set up and use.
What is your favorite aspect of this product?
Constant Contact is simple to implement, set up and use. It is one of the most secure email marketing application i have ever used. It allows you to create powerful campaigns and instantly send them. It is an outstanding email marketing tool with a very helpful customer support team behind it.
What do you dislike most about this product?
I think there isn't anything so far that I don't like about Constant Contact. It is a complete software for email marketing.
What recommendations would you give to someone considering this product?
The application is very helpful and reliable. I recommend it to everyone looking for a great platform for email marketing.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Mitta K.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2021
Number one email marketing software.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has helped us to improve our business by allowing us to collaborate efficiently with our customers. I like the usability of the application and it has a very intuitive and user-friendly interface. Constant Contact customer service is incredible. Very responsive and reliable.
What is your favorite aspect of this product?
I have encountered many softwares for email marketing but Constant Contact is unmatched. It allows you to create multiple campaigns, send them instantly. Again, it is easy to implement and manage compared to other softwares.
What do you dislike most about this product?
Constant Contact is a powerful and easy-to-use application for email marketing. I dislike nothing about it since it meets all our marketing requirements.
What recommendations would you give to someone considering this product?
Constant Contact is a recommendable email marketing application every company should implement. I recommend it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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