In Partnership With SelectHub
What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Constant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Client Friendly Policies
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Auto-Responders
SPAM Compliance
Basic Reporting and Analytics
Segmentation
Email Templates
Contact Database
Surveys and Polling
Content Authoring
Sales Intelligence & Conversion Rates
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Ease of Customization
Breadth of Features
Also Featured in...
Marketing Automation - B2C
Score 8.6
View Constant Contact in this category (opens in a new tab)
Marketing Automation - B2B
Score 8.6
View Constant Contact in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.2
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Score 7.9
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
Thomas M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Fantastic Results Using Continuous Contact!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is the best option if you want some assistance managing your email marketing campaigns. It's easy to use and it has all the features you need to generate professional-looking email newsletters and get them out to your subscribers quickly. In addition, anytime I have any inquiries or problems, the customer service has been really helpful and quick to respond.
What is your favorite aspect of this product?
Because of its convenient array of capabilities, Constant Contact has quickly become the industry standard for email marketing. Marketers can build professional email campaigns in minutes using a drag-and-drop editor. in-depth reporting and data analysis Resources for managing contacts and growing mailing lists Connections to third-party applications; they may be a social network, a CRM, or an e-commerce platform.
What do you dislike most about this product?
This software has not had many issues thus far. We only use this software to send out a monthly email newsletter to our clientele and have not made much use of its more advanced features.
What recommendations would you give to someone considering this product?
Constant Contact is the email marketing platform I trust the most. I recommend it since it outperforms alternatives such as ListServe, MailChimp, and iContact. It's great for businesses of any size since it makes it easy to send emails that always seem official, no matter the field. Not the best option for businesses who have not yet established an emailing list. If you want to grow your subscriber list, however, there is a place to gather email addresses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Patrick G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Easy Email Administration for Everyone
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
When it comes to programs designed specifically for small companies, Contact Constant stands out as a clear winner. It is a highly pragmatic solution for managing the myriad online business factors (emailing, marketing, automation, data analysis, report generation, administration, customer support, etc.). There is also the bonus of low costs and lightning-fast data transfer speeds.
What is your favorite aspect of this product?
Constant Contact is a popular email marketing platform with several lauded features, including: An intuitive drag-and-drop builder for stunning email marketing campaigns Proactive and reactive email marketing automation In-depth data analysis and reports Contact management and list expansion features included right in Connectivity to a wide range of third-party services and applications.
What do you dislike most about this product?
While I agree that there is need for improvement in the event platform, I do know that it is in the process of being upgraded. I'd love it if they combined their lead generating landing pages with their customizable landing pages so I could make a gorgeous landing page that also collects lead information.
What recommendations would you give to someone considering this product?
Constant Contact has been a huge help to our company since it has allowed many different divisions to easily communicate with their respective constituent groups via email. This method is also effective since it frees up our marketing team from having to personally pen each and every email. We've had success with it, so far. In my mind, it's hard to imagine a situation where it wouldn't be useful. Perhaps, if you have a sizable, autonomous email marketing team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Barry G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Great Success With Constant Contact!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
If you need help organizing your email marketing efforts, Constant Contact is an excellent choice. The program is user-friendly and packed with tools that make creating and distributing email newsletters a snap. As an added bonus, the customer care is excellent and responsive whenever I have questions or issues.
What is your favorite aspect of this product?
Constant Contact is a popular choice for email marketing since it has many features that customers like. Easily create polished email campaigns with a drag-and-drop editor Marketing emails that are sent out automatically or in response to certain events In-depth data analysis and reports Tools for organizing connections and expanding mailing lists Integrations with other systems and programs; they may include social networking, customer
What do you dislike most about this product?
There have not been many problems with this program. The monthly client email newsletter is the primary use case for this program at our business; we have not made great use of the more complex capabilities.
What recommendations would you give to someone considering this product?
My go-to email marketing software is Constant Contact. It's superior to similar services like MailChimp and iContact, as well as to ListServe, which is why I suggest using it. As it facilitates the sending of emails that seem professional regardless of industry, it is an excellent choice for enterprises of all sizes. Less ideal for firms who haven't built up an emailing list yet. But, there is a spot to collect email addresses, which is useful for expanding your subscriber base.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.