What is Concur Travel?
Simplify travel management and let employees book business travel on their own, at the best rates, and within spending policies. SAP Concur solutions offer you a way to manage your travel program while capturing all the correct data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
4
Since last award
85 Plan to Renew
6
Since last award
75 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+67 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Travel?
Pros
- Respectful
- Reliable
- Efficient Service
- Enables Productivity
Cons
- Leverages Incumbent Status
- Less Inspiring
- Inhibits Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Risk Management
Bank/Credit Card Integration
Policy Configuration/Implementation
Self-Service
Sustainability Reports
Notifications/Alerts/Updates
AI Driven Personalization
Mobile
Travel and Accommodation Booking
Expense Management
Itinerary Management
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Concur Travel Reviews
Yash S.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: End User of Application
Submitted Mar 2024
Easy travel and expense management, but bit costly
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Mobile application works seemlessly. Integration with other SAP applications. Globally presence and works on innovation and continous improvements.
What is your favorite aspect of this product?
Always works on innovation and continously imroving user interphase also AI and automation helping in providing cutting edge solution for travel and expense management.
What do you dislike most about this product?
While Concure seemlessly cam be integrated with othe SAP applications, it is difficult to integrated it with third party applications also it is complex and requires time and more effort for its training.
What recommendations would you give to someone considering this product?
They should evaluate the cost and requirements, oraganizational needs also they should look into company size. Should assess the level of integration needed and compatibility with other softwares
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Wunmi F.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
Love the app!
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
The app is better than the desktop version
What is your favorite aspect of this product?
Adding receipts in the app.
What do you dislike most about this product?
Searching on the desktop is a pain. It is slow and editing a search means starting over. Waste of time.
What recommendations would you give to someone considering this product?
Use the app.
Pros
- Enables Productivity
- Reliable
- Unique Features
- Efficient Service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Charges for Enhancements
Amanda D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Makes travel easy
Likeliness to Recommend
What differentiates Concur Travel from other similar products?
Concur allows me to manage travel for multiple lesders
What is your favorite aspect of this product?
I love that I am automatically sent itineraries
What do you dislike most about this product?
I wish the call center was easier to work with
What recommendations would you give to someone considering this product?
This products beats the rest
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing