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ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Breadth of Features

87

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Claire P.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solid project management solution- great features!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp's capabilities are comprehensive and it would be a challenge to find a feature they do not have. It is a great looking dashboard and experience, with fantastic training and support, built-in.

What is your favorite aspect of this product?

The templates are great, and save a ton of time! The resource centre is also comprehensive and helped us onboard and get up to speed with the platform easily. Having documents integrated into our processes kept everything in one place, organised, and easy to follow. They say "one app to replace them all", and many of the features and integrations (time tracking, integrated documents, chat feature etc) proved that statement!

What do you dislike most about this product?

Initially, the learning curve and onboarding seemed daunting, coming from a free, much simpler project management platform. However, the 'training' templates, resource centre and onboarding helped tremendously , and with a little time and practice, our team was up and running.

What recommendations would you give to someone considering this product?

Definitely make use of the training and templates to get you up to speed. You'll also discover a ton of features you may not have found otherwise.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sydney H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for keeping track of time spent on projects

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Our primary task management tool is ClickUp. Currently, the entire company relies on it to keep track of both routine operations and special projects. As an agile business, it has been quite useful for us in terms of sprint planning, time estimation, and the subsequent phases of actually doing the work and keeping track of how much of it is finished. We may also receive many reports detailing the individual members' and the team's contributions.

What is your favorite aspect of this product?

ClickUp is used all around the company. As the project manager, I use it to delegate and monitor the work of our creative, tech, and marketing teams. To better manage time for our retainer-based clients and for internal resource planning, we can readily see how much time each team member spends on each job.

What do you dislike most about this product?

Automation of custom fields ought to be more flexible and user-friendly. There may be occasions when the user interface is unresponsive or takes a long time to load all of the necessary data. They have a shaky documentation system. As a result of employing it, we had to discard certain data.

What recommendations would you give to someone considering this product?

If you're searching for an intuitive tool to keep track of your projects, activities, and time, go no further than ClickUp. Although it may not be the greatest option if you need a tool tailored to a certain approach to project management (Agile, etc.), it can be adapted to work with any approach.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

Stephanie C.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"I liked using ClickUp"

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Unlike other apps, this one is easy to use and has a vast variety of options.

What is your favorite aspect of this product?

Using ClickUp, I like the simplicity with which you can customize it to suit your needs. As a marketer, I must use it to keep track of consumers' campaigns, preserve content, and get feedback. As an employee of my company, I have access to shared workspaces with other customers' teams. Tracking the progress of my customer's discussions and keeping an eye on future events is also a fantastic benefit. Project management software is one of the most versatile options available.

What do you dislike most about this product?

The sheer number of options available in ClickUp might be a little overwhelming at first. When I've run into problems, their help material is straightforward and their customer care team has always been fast to answer.

What recommendations would you give to someone considering this product?

This webinar may be personalized to your individual needs by one of our ClickUp specialists. Using a template or modeling your workspace after someone else who does the same thing is a smart idea when you're just starting started.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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