What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Objectives and Key Results category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

3% Negative
2% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 85

Task Management

93

Collaboration

88

Conversations & Feedback

87

Real-Time Visualization

87

Milestones/Calendar Tracking

86

Templates

85

Check-ins and Reviews

84

Goal Setting

82

OKR Alignment

81

Automatic KPI Calculations, Conversions and Updates

81

API Integration

80

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

85

Quality of Features

85

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Usability and Intuitiveness

79

Ease of Data Integration

78

Ease of IT Administration

77

Vendor Support

77

Availability and Quality of Training

71

ClickUp Reviews

Isabella G.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

A Complete Campaign Command Center

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Spaces in ClickUp allow you to create tailored processes, all based on your team. Running a flash sale? Design an environment that features implementation of time options, stock timekeepers, and social analytics. The “Everything View” must be one of the smartest UI designs; they all place tasks, documents, and even KPIs in a single list scrollable by default. Plus, the built-in time tracker shames Toggle with its simplicity.

What is your favorite aspect of this product?

This board's professionalism features such as switching from Kanban, Gantt, and calendar views without losing previous data. For performance marketers, the goal tracking templates are a treasure, as they automatically work out the ROI based on ad spend and conversions. And with the Chrome extension, you can transform any web page into a task. Found a competitor's ad? Save it to ClickUp in as little as two clicks.

What do you dislike most about this product?

The learning curve isn't steep. Despite the fact, I found myself still learning about features hidden in submenus even after half a year. Also, notifications can overwhelm: Of course, there are notifications like “Task updated!” “Comment added!” or “Someone breathed near your project!” Switching them off is as exhilarating as a bomb disposal man disarming a dangerous explosive device.

What recommendations would you give to someone considering this product?

I even tried ClickUp for a Black Friday last year when we had 200 tasks, 15 collaborators, and about zero amount of sanity left. However, when the CMO suddenly requested a promo video the night before the deadline, ClickUp's dependency notifications reminded me that we didn't have enough time before the site would go live. However, one thing that I still remember and won't forgive was when it somehow managed to synchronize 50 similar tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kiragu M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Their introductory snippets are top-notch.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp offers a wide range of views (List, Board, Gantt, Calendar, Timeline, Mind Map, and more) that allow teams to visualize their work in ways that make the most sense for them.

What is your favorite aspect of this product?

The ability to tailor almost every feature—such as custom fields, statuses, automations, and views—means you can adapt it to suit any workflow, whether for agile development, content planning, sales pipelines, or personal task management.

What do you dislike most about this product?

Performance issues can be a concern, especially their Linux Desktop app. This issue becomes more noticeable when switching between different views or accessing detailed project data.

What recommendations would you give to someone considering this product?

ClickUp has a lot of features, so take the time to go through its tutorials, knowledge base, and support materials to get familiar with its capabilities.

Pros

  • Trustworthy
  • Inspires Innovation
  • Helps Innovate
  • Reliable

Mitch S.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Flexibility & capability for any use case

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp's lack of strict architectural structure is it's most valuable aspect, to me. An object can be whatever the user wants it to be and there are a "dozen" ways to accomplish similar outcomes.

What is your favorite aspect of this product?

ClickUp's flexibility continues top impress me and we push the boundaries due to the nature of our business. With ClickUp we have the capability to track work performed with very different methodologies from waterfall construction jobs to regular releases of software upgrades using Agile principles.

What do you dislike most about this product?

I'd like the ability to set dates by using a duration field (which doesn't exist as far as I know). Also, SSO is extremely important and ClickUp could further separate itself from competitors by including Microsoft SSO WITHOUT requiring an Enterprise license, which is practically 2x the cost per seat for the next level down.

What recommendations would you give to someone considering this product?

You'd better have a solid work management philosophy in place before you implement ClickUp on a larger scale, because its incredible flexibility and ease of customization could be overwhelming.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates
  • Vendor Friendly Policies
  • Vendor's Interest First

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