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What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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ClickUp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ClickUp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Document Management
Resource Management
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
Score 9.1
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Task Management
Score 8.9
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Objectives and Key Results
Score 8.7
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AI Content Creation and Optimization
Score 8.2
View ClickUp in this category (opens in a new tab)
ClickUp Reviews
Stephen G.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Use of ClickUp as product manager.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
The biggest issue I've resolved with ClickUp is a lack of clarity. ClickUp assists me in determining what to work on and when. I don't have to spend as much time figuring out what's next because to its many filters and views, "align" option, and calendar home page. I save time and meet deadlines. ClickUp offers us with a solution for centralizing much of our data and making it easily available to all team members so that we may work on jobs asynchronously. We didn't previously have a software that took into consideration tasks that needed to be allocated to many people/groups or tasks that may exist in more than one location.
What is your favorite aspect of this product?
I appreciate having all of our teams' papers, tasks, and lists in one app. It enables asynchronous collaboration and information exchange across teams much more doable. The level of customisation available for each location is remarkable, allowing our teams to maintain their own workflows. My favorite features as an expert user are the different perspectives and the option to set multiple filters to focus on my job.
What do you dislike most about this product?
When we originally switched to ClickUp, the learning curve was rather high. The degree of customisation is a double-edged sword in this case, enabling versatility but only after you've fiddled with it extensively to set up your environment. Access to documentation is another area that I do not believe the ClickUp team has yet mastered. Accessing papers in a single location is inconvenient, and there doesn't appear to be any rhyme or purpose to how they're structured. It's inconvenient not to be able to add or attach a document to a list since it would be useful to offer context. It would also be wonderful to have a hierarchy that permitted fo
What recommendations would you give to someone considering this product?
Others have complained that ClickUp is overly feature-rich and confusing. While it has a lot of features, it's not overly difficult. They provide beginner, intermediate, and advanced training so you may become acquainted with ClickUp and its capabilities without being overwhelmed.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Valarie N.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Project management platform all my problems solved
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Clickup assisted our company in creating an exceptional ticketing platform that is both easy and feature rich in a few simple steps. It also allows us to measure and plan time spent on individual tasks, meetings, or huge projects by allowing us to record time spent on every area of our job. I saved a lot of time by being able to handle my whole business from a one location. And, unlike many SaaS one-stop-shop solutions, it is truly redefining the industry.
What is your favorite aspect of this product?
Clickup provides a plethora of tools and settings to enable you organize your work and that of your coworkers in the most effective way for you. One of the most useful features is the built-in time tracking function, which allows you to input time spent on anything in a variety of ways, including directly entering time, starting and pausing a timer, and selecting a range. I adore the software's capability and the many options to modify how it operates to match your business and optimize your operations, and after trying most of the alternatives, ClickUp stands head and shoulders above the rest.
What do you dislike most about this product?
For starters, the sheer power and capability at your disposal creates a high learning curve. However, once you get beyond this, the work is well worth it. If you wish to export time tracking logs, you must first construct a time tracking display widget and then decide whether or not to export it from there. Another critical problem is that several report and chart widgets do not accurately reflect the data behind them.
What recommendations would you give to someone considering this product?
If you're weary of trying to get different aspects of your organization to work together using independent software, here is the solution! The biggest piece of advise I can provide to anyone interested in getting started with ClickUp is to avoid becoming overwhelmed by the sheer number of options and customizations available. If you put in a little effort at initially, you'll become acclimated to it in no time.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Perhaps it is the best project management platform
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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