
What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
94 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 97%
- Conflict Resolution:
- 100%
- Strategy & Innovation:
- 96%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Analysis
Grammar and Spellcheck
Artificial Intelligence and Natural Language Processing
Text-To-Image
Content Editor
Customization
Image and Video Generation
Translation
Search Engine Optimization
Content Summarization
Data Protection and Security
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Breadth of Features
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Product Management
Score 9.1
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Project Management - Enterprise
Score 9.0
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Task Management
Score 9.0
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Objectives and Key Results
Score 8.7
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ClickUp Reviews

Sanjay K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Great product, increases productivity
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp has a wide variety of features like Gantt Chart, build-in document editor, etc. which other competitors lag.
What is your favorite aspect of this product?
This software is highly adaptable. Be it development or planning, it can be used as per our needs anywhere.
What do you dislike most about this product?
ClickUp sometimes can be overwhelming for beginners, so for beginners, it should come with a user-friendly interface.
What recommendations would you give to someone considering this product?
Start with free trial with small projects and gradually go with higher plans and see the impact on your product development phase.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.

Shyam K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
what makes people get things done.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
no one else can match our ability to customise and integrate.
What is your favorite aspect of this product?
totally changed how i work, but it took some time to get used to. fully customisable to meet all of your project management needs.
What do you dislike most about this product?
because it has so many features, it can be confusing.
What recommendations would you give to someone considering this product?
this is something that teams that really want to streamline their processes should definitely look into.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Allen C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2025
From Words to Workflows
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp sets itself apart with its comprehensive platform that brings together task management, time tracking, documentation, and team collaboration tools. One of its most impressive features is its extensive customization options, which include various views such as List, Board, Gantt, and Calendar, as well as adaptable statuses and workflows designed for any team. The platform is also very cost-effective, providing robust functionality even in its free plan, making it perfect for individuals and small teams.
What is your favorite aspect of this product?
One of the standout features of ClickUp is its remarkable versatility and customization options. The platform provides a wide range of features, including multiple task views (List, Board, Gantt, Calendar), customizable workflows, and integrations with various tools, enabling teams to adapt their experience to fit specific needs. Tools for goal tracking, time management, and automation help streamline complex projects, while the documentation and real-time collaboration features promote effective teamwork.
What do you dislike most about this product?
Prices can sometimes feel a bit steep. The integrations work fine, but I found myself going back and forth through the documentation when I tried using Clickup and Slack, which should have been straightforward. It would be more useful to create tickets from regular messages instead of only messages within a thread, which isn't possible. The Gantt chart barely functions, and the schedules don’t even roll up to parent tasks, so the basic features are either missing or very limited, making rescheduling a challenge. It's important to look at how MS Project manages scheduling, user access, and licensing if you want to stay competitive.
What recommendations would you give to someone considering this product?
If you're thinking about using ClickUp, it's a good idea to start with the free plan to get a feel for its wide range of features, such as task management, various views, and integrations. You can tailor workflows to match your team's needs and try out different views like List, Board, Gantt, and Calendar to see which one you prefer. Take advantage of ClickUp’s templates to save time, and connect it with tools like Slack or Google Drive for smoother collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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