ClickUp Customer Reviews 2025 | SoftwareReviews

ClickUp

Composite Score

8.3 /10

CX Score

8.7 /10

16 Reviews Write a Review

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 97%
Conflict Resolution:: 100%
Strategy & Innovation:: 96%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 86

Data Analysis

Grammar and Spellcheck

Artificial Intelligence and Natural Language Processing

Text-To-Image

Content Editor

Customization

Image and Video Generation

Translation

Search Engine Optimization

Content Summarization

Data Protection and Security

Vendor Capability Ratings

Average 87

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

Product Management

Score 9.1

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Project Management - Enterprise

Score 9.0

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Task Management

Score 9.0

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Objectives and Key Results

Score 8.7

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ClickUp Reviews

Manokh H.

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

It is a very good product.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp is unique because it brings everything—task management, time tracking, goal setting, and team communication—together in one place, so you don’t need to juggle multiple tools. It’s also incredibly flexible, allowing you to set up workflows and views like lists, boards, Gantt charts, or calendars to match your style of working. With affordable pricing and a solid free plan, it’s a practical choice for teams big and small looking to streamline their work.

What is your favorite aspect of this product?

What I really love about ClickUp is its fantastic flexibility. It allows you to customise workflows, views, and dashboards to match your team’s needs, making project management a breeze. Whether you prefer working with lists, boards, or Gantt charts, ClickUp lets you set things up in a way that feels right for you. Plus, having everything in one place—from task assignments to team communication—means you don’t have to juggle multiple tools, which really helps with productivity. This adaptability truly makes it easier for teams to collaborate effectively and stay organised.

What do you dislike most about this product?

I like this product. No dislike for this product from my side.

What recommendations would you give to someone considering this product?

1. Explore the Features 2. Start with Templates 3. Customize Your Workspace 4. Utilise Integrations 5. Invest Time in Training 6. Stay Organised 7. Engage with the Community

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sarah L.

Role: Operations
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use product!

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Easy of use and ability to share

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Date changes with dependencies

What recommendations would you give to someone considering this product?

Would be great for software development

Pros

Reliable
Enables Productivity
Continually Improving Product
Performance Enhancing

Cons

Commodity Features

Harshbir S.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Feature Full product.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp from other similar products is customisable, with best in task management software.Its one of few which performs well across the board , and proved more useful than Smartsheet and Trello. Also we get a lot of bang of your buck with ClickUp.

What is your favorite aspect of this product?

My favourite aspect of ClickUp is its useful “Chat” view for collaboration. There are 11+ ways to view project progress data.Enormous range of features , found managing tasks particularly easy, and there are more functions at the fingertips like Chat view feature.

What do you dislike most about this product?

They can increase the customer support to 24/7 and improve on fastening to load.

What recommendations would you give to someone considering this product?

Business which want to upgrade can definitely consider this as it is less cluttered. Integration settings is lot easier with best in task management and collaboration.It scores highest for functionality and features like custom fields, time tracking and resource management tools.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ClickUp

What is ClickUp?

Company Details

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Awards & Recognition

ClickUp Ratings

90 Likeliness to Recommend

94 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love ClickUp?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Analysis Extract insights and trends from curated content helping users understand the context and preferences of an audience.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Text-To-Image Refers to the process of generating content based on textual descriptions, such as images and video.

Content Editor Offer suggestions for improving the structure, coherence, and clarity of written content.

Customization Product or service can be altered to suit the requirements of the user, customer or business.

Image and Video Generation Create images or videos based on textual input, or enhance existing media content with AI-generated elements.

Translation Supports automatic translate to multiple languages.

Search Engine Optimization Generate copy that is SEO-friendly. Identify low-ranking content. Prioritize and cluster keywords for a top SERP ranking.

Content Summarization Automatically create concise summaries of longer pieces of content, such as articles or documents.

Data Protection and Security Includes data encryption, data audit, and data compliance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Product Management

Project Management - Enterprise

Task Management

Objectives and Key Results

ClickUp Reviews

Manokh H.

It is a very good product.

Likeliness to Recommend

Pros

Sarah L.

Easy to use product!

Likeliness to Recommend

Pros

Cons

Harshbir S.

Feature Full product.

Likeliness to Recommend

Pros

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Feature Ratings

Data Analysis

Grammar and Spellcheck

Artificial Intelligence and Natural Language Processing

Text-To-Image

Content Editor

Customization

Image and Video Generation

Translation

Search Engine Optimization

Content Summarization

Data Protection and Security

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement