ClickUp Customer Reviews 2025 | SoftwareReviews

ClickUp

Composite Score

8.3 /10

CX Score

8.7 /10

16 Reviews Write a Review

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 97%
Conflict Resolution:: 100%
Strategy & Innovation:: 96%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 86

Data Analysis

Grammar and Spellcheck

Artificial Intelligence and Natural Language Processing

Text-To-Image

Content Editor

Customization

Image and Video Generation

Translation

Search Engine Optimization

Content Summarization

Data Protection and Security

Vendor Capability Ratings

Average 87

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

Product Management

Score 9.1

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Project Management - Enterprise

Score 9.0

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Task Management

Score 9.0

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Objectives and Key Results

Score 8.7

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ClickUp Reviews

Amy S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Everything i need in one place.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Magnificent with ClickApps.

What is your favorite aspect of this product?

Insanely effective for customization which suit exactly what you need.

What do you dislike most about this product?

User interface is great and navigate.

What recommendations would you give to someone considering this product?

Incredibly cool with customization for tweaking anything you like like views and workflows.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ebubechukwu N.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Powerful and versatile, but room for improvement.

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

Comprehensive features, customization, and an all-in-one platform for project management.

What is your favorite aspect of this product?

The ability to centralize tasks, timelines, and collaboration in a highly customizable workspace.

What do you dislike most about this product?

The occasional steep learning curve and the overwhelming number of features can make onboarding challenging.

What recommendations would you give to someone considering this product?

Take advantage of the free trial to explore its features fully. Focus on customizing it to your workflow and start with basic functionalities before diving into advanced options. Training or tutorials can ease the learning curve.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vidal F.

Role: Consultant
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

ClickUp is an incredibly versatile project

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp distinguishes itself from other project management tools through its all-in-one platform that combines task management, document collaboration, goal tracking, and time management features. Unlike many competitors, ClickUp offers extensive customization options, allowing users to tailor workflows to their specific needs. Additionally, its user-friendly interface, coupled with robust integrations with various applications, enhances productivity and collaboration.

What is your favorite aspect of this product?

My favorite aspect of the ClickUp product is its versatility, allowing for seamless task management and collaboration across different projects, which enhances productivity.

What do you dislike most about this product?

Some features need to be updated

What recommendations would you give to someone considering this product?

I would tell them to test different products and ask for a test account

Pros

Helps Innovate
Unique Features
Caring
Generous Negotitation

ClickUp

What is ClickUp?

Company Details

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Awards & Recognition

ClickUp Ratings

90 Likeliness to Recommend

94 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love ClickUp?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Analysis Extract insights and trends from curated content helping users understand the context and preferences of an audience.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Text-To-Image Refers to the process of generating content based on textual descriptions, such as images and video.

Content Editor Offer suggestions for improving the structure, coherence, and clarity of written content.

Customization Product or service can be altered to suit the requirements of the user, customer or business.

Image and Video Generation Create images or videos based on textual input, or enhance existing media content with AI-generated elements.

Translation Supports automatic translate to multiple languages.

Search Engine Optimization Generate copy that is SEO-friendly. Identify low-ranking content. Prioritize and cluster keywords for a top SERP ranking.

Content Summarization Automatically create concise summaries of longer pieces of content, such as articles or documents.

Data Protection and Security Includes data encryption, data audit, and data compliance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Product Management

Project Management - Enterprise

Task Management

Objectives and Key Results

ClickUp Reviews

Amy S.

Everything i need in one place.

Likeliness to Recommend

Pros

Ebubechukwu N.

Powerful and versatile, but room for improvement.

Likeliness to Recommend

Pros

Vidal F.

ClickUp is an incredibly versatile project

Likeliness to Recommend

Pros

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Feature Ratings

Data Analysis

Grammar and Spellcheck

Artificial Intelligence and Natural Language Processing

Text-To-Image

Content Editor

Customization

Image and Video Generation

Translation

Search Engine Optimization

Content Summarization

Data Protection and Security

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Breadth of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement