
What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 94%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
Collaboration
Real-Time Visualization
Conversations & Feedback
Milestones/Calendar Tracking
Templates
Check-ins and Reviews
Goal Setting
OKR Alignment
API Integration
Dashboards and Reporting
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Also Featured in...
Product Management
Score 9.1
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Task Management
Score 9.0
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Project Management - Enterprise
Score 9.0
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AI Content Creation and Optimization
Score 8.3
View ClickUp in this category (opens in a new tab)
ClickUp Reviews

Kiragu M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2024
Their introductory snippets are top-notch.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp offers a wide range of views (List, Board, Gantt, Calendar, Timeline, Mind Map, and more) that allow teams to visualize their work in ways that make the most sense for them.
What is your favorite aspect of this product?
The ability to tailor almost every feature—such as custom fields, statuses, automations, and views—means you can adapt it to suit any workflow, whether for agile development, content planning, sales pipelines, or personal task management.
What do you dislike most about this product?
Performance issues can be a concern, especially their Linux Desktop app. This issue becomes more noticeable when switching between different views or accessing detailed project data.
What recommendations would you give to someone considering this product?
ClickUp has a lot of features, so take the time to go through its tutorials, knowledge base, and support materials to get familiar with its capabilities.
Pros
- Trustworthy
- Inspires Innovation
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Mitch S.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Nov 2024
Flexibility & capability for any use case
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp's lack of strict architectural structure is it's most valuable aspect, to me. An object can be whatever the user wants it to be and there are a "dozen" ways to accomplish similar outcomes.
What is your favorite aspect of this product?
ClickUp's flexibility continues top impress me and we push the boundaries due to the nature of our business. With ClickUp we have the capability to track work performed with very different methodologies from waterfall construction jobs to regular releases of software upgrades using Agile principles.
What do you dislike most about this product?
I'd like the ability to set dates by using a duration field (which doesn't exist as far as I know). Also, SSO is extremely important and ClickUp could further separate itself from competitors by including Microsoft SSO WITHOUT requiring an Enterprise license, which is practically 2x the cost per seat for the next level down.
What recommendations would you give to someone considering this product?
You'd better have a solid work management philosophy in place before you implement ClickUp on a larger scale, because its incredible flexibility and ease of customization could be overwhelming.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Security Frustrates
- Vendor Friendly Policies
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Sara T.
- Role: Sales Marketing
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Versatile and useful product. Streamlines process
Likeliness to Recommend
What differentiates ClickUp from other similar products?
It's more flexible and you can build it however you want. It has a lot of useful features that you didn't know could be so beneficial. It's more of an all in one solution. It's more than just a to do list.
What is your favorite aspect of this product?
I like using the forms, I like using the filters, I like creating custom fields and designing it in ways that work best for our team. I like that all teams can tailor it to their own use. It's also well designed, although can be overwhelming after a while.
What do you dislike most about this product?
some things you can't customize, and some things you can't retrieve. I wish undoing certain steps was easier. I wish I could do more bulk things. The way the calendar feature is currently set-up is not optimized to my needs but this could be that I haven't figured out the best way to do it yet.
What recommendations would you give to someone considering this product?
Watch tutorials, ask for help, there's so much to learn about it and it has so many cool integrations and features. I wish It had more support or more of a community than what I found on reddit but overall it's a great product for small businesses like ours.
Pros
- Enables Productivity
- Effective Service
- Respectful
- Fair
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