What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

3% Negative
3% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 86

Vendor Capability Ratings

Average 81

ClickUp Reviews

Muhammad Farrukh A.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Amazing product, enhances productivity.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Better views and task optimizations.

What is your favorite aspect of this product?

Visualisation and task automation

What do you dislike most about this product?

Needs improvement in Vendor training and support

What recommendations would you give to someone considering this product?

Amazing product, easy to use, need more initial setup training and support, once established, clickup is the way to go. I've used five other platforms, but definiitely clickup stands out.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Client's Interest First

Matt B.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent project management tool

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp provides a comprehensive project management tool. It can easily accommodate a portfolio of projects. It makes the tracking of project performance down to a deliverable level easy.

What is your favorite aspect of this product?

The automation around reporting, and the ability to have multiple project participants easily manage their own deliverables, but that this rolls up at a portfolio level.

What do you dislike most about this product?

The level of integration and complexity associated with its functionality means you cannot just intuitively understand all of its functionality. However, this is easily managed through investing time in the online training that comes with the software, which is relatively comprehensive.

What recommendations would you give to someone considering this product?

Speak with the team. They can easily provide you with access to trial software so you can get a better understanding of what it looks like, and how it might apply in your organisation. We enjoyed a great collaboration with the team to customise it for our requirements. Both organisations benefited from this outcome.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Liam R.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Probably one of the best task management platforms

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

The user interface is very intuitive and highly customisable. It can be used for both daily task management and roll up to projects. Other platforms are expensive and complicated to understand the architecture, which Clickup isn't.

What is your favorite aspect of this product?

It is well priced for the features you get. It's also very easy to track daily tasks against projects to complete timesheets. Sitting tasks in multiple lists is also great

What do you dislike most about this product?

The lack of Excel export on Business plan. The feature to cost ratio used to be great, but has been increasingly degrading. If you could export to excel on the Business plan it would be perfect. In reality, not everyone in my org will use clickup, so I need to easily export to Excel and this ultimately why I haven't adopted long term and will switch to Microsoft products supported by my org.

What recommendations would you give to someone considering this product?

You need to have others onboard to get the full potential out of Clickup. Also getting training on dashboards at the start would be a good idea. It's hands down the best platform of it's type, excepting the Excel export.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Charges for Enhancements

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