What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Feature Management

91

Product Management

91

Social Collaboration

91

Workflow Management

90

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

86

Visual Roadmap

82

Strategic Vision

82

Vendor Capability Ratings

Average 87

Business Value Created

92

Quality of Features

92

Ease of Implementation

90

Breadth of Features

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

Daniel R.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Hard to learn interface, lots of features,

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

The breadth of features, especially for free teams, paid teams, integrated with document management especially. It has a variety of integrations with plenty of other softwares, that you can use with slack, discord, etc. Additionally, ClickUp allows for dashboard views, and goal tracking OKR/KPI's so you can find everything in one place without having to switch between a bunch of different softwares.

What is your favorite aspect of this product?

Having an easy search, CTRL or CMD + K, allows you to navigate freely throughout the app, however folder system takes a bit to get where you need to head. ClickUp creates a ton of business value, even the free version is extremely good.

What do you dislike most about this product?

It's really unintuitive for first-time users, takes a second to understand. Especially with a grayscale app, it makes it hard to find things, and can feel overwhelming if you're not used to shortcuts.

What recommendations would you give to someone considering this product?

As with a lot of products, try out the free version before going with another plan, see if you really need those features, and if another simpler management solution like Trello may be best suited for you.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Siddharth M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Good Project Management Solution

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

What stands out with ClickUp compared to other similar tools are the extensive features. ClickUp seems to have thought of all the apps and functionality that would make the management of software projects very easy for users. The added bonus of great collaboration tools and features makes ClickUp a well-rounded product.

What is your favorite aspect of this product?

Good price point vs competitive offerings Simple and intuitive user interface Easily customizable no-code solution

What do you dislike most about this product?

Task view in a chart format. Publish feature for Docs.

What recommendations would you give to someone considering this product?

ClickUp is well-suited for tracking software development processes and projects. There is a sprint feature in ClickUp that is great for managing sprint items, sprint backlogs, and product backlogs. The automation feature helps you automate sprint lists so you don't have to create new lists at the beginning of every sprint. I would not recommend ClickUp document sharing for user documentation since it mostly is a document-sharing tool, and not suited for tracking different versions of documentation for a product or multiple products.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Client Friendly Policies

Kaniaru K.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Agile Project Management and Sprints Management.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Agile Dashboards,Native integrations with Github, GitLab, and Bitbucket No-code database tools Chrome extension for developers Set sprint dates, assign points, and mark priorities to keep everyone in the loop Automate unfinished work into your next sprint Burndown and Burnup charts to track your team’s progress

What is your favorite aspect of this product?

Custom statuses to easily manage the bug-tracking backlog Lots of integration for development, customer feedback Plenty of customization for Agile Dashboards and Sprint Widgets Multiple views including, Gantt, Box, and Kanban

What do you dislike most about this product?

not so sure but customization options can be a little bit overwhelming for newbies

What recommendations would you give to someone considering this product?

ClickUp Sprints help teams manage sprints, automate unfinished sprints, and assign priorities. This tool deserves the five star rating, its just here to make it even

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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