What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
1% Neutral
98% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Product Management

91

Workflow Management

91

Feature Management

91

Social Collaboration

90

Backlog Management

88

Release Planning

87

User Needs Management

86

ALM Integration

86

Idea Management

85

Visual Roadmap

82

Strategic Vision

81

Vendor Capability Ratings

Average 86

Business Value Created

92

Quality of Features

91

Ease of Implementation

91

Ease of Data Integration

89

Breadth of Features

89

Product Strategy and Rate of Improvement

87

Ease of Customization

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Availability and Quality of Training

82

Vendor Support

80

ClickUp Reviews

shivaling p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Clickup - Absolute gem of a PM tool for companies

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Clickup is better suited for agile teams and modern lean teams for resource utilisation tracking which promotes modern project management practices.

What is your favorite aspect of this product?

my favourite aspect of clickup is the ability to create custom dashboards and also create widgets for weekly time tracking therefore enabling granular control.

What do you dislike most about this product?

i dislike its UI/UX which has remained the same for over a year now with no improvements.

What recommendations would you give to someone considering this product?

I recommend this for modern teams who need modern project management suite of software for better resource tracking.

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Efficient Service

Mike S.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Efficient and Versatile A Comprehensive tool.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

A key differentiators of ClickUp is its all-in-one approach to project management. It combines task management, document collaboration, time tracking, and many other features in a single platform. This consolidation of functionalities eliminates the need for multiple tools and enhances team collaboration and efficiency.

What is your favorite aspect of this product?

My favorite option of ClickUp is its intuitive and user-friendly interface. The platform is designed in a way that makes it easy to navigate and quickly access the information I need. Additionally, the ability to customize views and workflows to match my specific needs has been a game-changer in terms of streamlining my work processes.

What do you dislike most about this product?

While ClickUp offers a wide range of features, the abundance of options and settings can feel overwhelming at times, especially for new users. It would be helpful to have more guided onboarding and tutorials to help users navigate and utilize the platform effectively.

What recommendations would you give to someone considering this product?

If you're thinking about giving ClickUp a try, my recommendation would be to take some time to delve into the platform and get acquainted with its extensive features and customization options. Familiarize yourself with the various functionalities and tools it offers, and consider how they align with your specific project management needs. To maximize your experience with ClickUp, I also suggest tapping into the resources available within the ClickUp community. Reach out to their helpful support team if you have any questions or concerns, and make use of the comprehensive online tutorials and guides they provide.

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Matt O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

The platform also has a time tracking feature,

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Additionally, the calendar feature allows us to visually see all tasks and deadlines in one place, helping us plan better and avoid scheduling conflicts.

What is your favorite aspect of this product?

The integration with other tools such as Slack and Google Drive has also been very helpful for our team collaboration and keeping everyone on the team up to date.

What do you dislike most about this product?

It's constantly growing, but it's not there yet. I love that doesn't want to overengineer so users can build their path forward. It would be nice if projects could carry layered details and reflect healthy risk assessment charts, so larger workstreams or roadmaps could be built dynamically in one board vs. multiple boards working together to create one picture.

What recommendations would you give to someone considering this product?

Overall, we are very satisfied with platform and highly recommend it for any business looking to increase their efficiency and organization in project and task management.The fact that each group has to have the same columns and we can only go one layer deep in details can feel limiting the more complicated the project or program is.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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