What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Feature Management

91

Product Management

91

Social Collaboration

91

Workflow Management

90

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

86

Visual Roadmap

82

Strategic Vision

82

Vendor Capability Ratings

Average 87

Business Value Created

92

Quality of Features

92

Ease of Implementation

90

Breadth of Features

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

Helen M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good project management tool improves productivity

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The biggest issue I've resolved with ClickUp is a lack of clarity. ClickUp assists me in determining what to work on and when. I don't have to spend as much time figuring out what's next because to its many filters and views, "align" option, and calendar home page. As my team has expanded, I've realized that I need to be able to grasp the status of team projects while on the move. The ability to monitor the status at any moment and answer any queries from management as I know it is amazing.

What is your favorite aspect of this product?

My favorite features as an expert user are the different perspectives and the option to set multiple filters to focus on my job. I enjoy how simple it is to use, how customized it is, and how affordable it is. I also enjoy the idea that, despite being a relatively new tool, a community is assisting and supporting it, and there is a possibility to propose additional features and extensions that we as users require. My team and I have successfully implemented ClickUp, and it is extensively utilized by our vendors, agencies, and others.

What do you dislike most about this product?

I honestly have no more complaints about this excellent software it has been a game changer for good in our company.

What recommendations would you give to someone considering this product?

ClickUp is overly feature-rich and confusing at first, but they provide beginner, intermediate, and expert training to familiarize you with ClickUp and its capabilities; there's no need to start with everything and become overwhelmed.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Emmanuel Jesus M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With Clickup there are no delays in our projects

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Thanks to this software we have been able to bring the whole team together and focus it towards the goals and objectives that we have as a company in the different projects. It is a system that allows us to easily add projects and assign tasks to the different members of the team, as well as give deadlines to those tasks. We can see the progress of activities and send and receive files, all in one system.

What is your favorite aspect of this product?

The program also has live chat, to communicate between team members without leaving the program, plus we can send and receive files, as well as store documents for the rest of the team members to have access to them. It also allows us to invite other people, such as clients, to show them the progress of the project from the platform.

What do you dislike most about this product?

The program has a mobile application, which in particular leaves much to be desired, since it does not have all the features of its web version, so its use limits me a lot. A slightly cleaner interface would allow us to better understand what is displayed on the screen, as it gives us a lot of information at a glance.

What recommendations would you give to someone considering this product?

We use Clickup to create and manage tasks during our software development cycle. It is a useful tool for working with agile teams. In this way, we create information about the speed and effort that developers have not yet done. This information is necessary to show progress to stakeholders and is therefore very valuable to me.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Caring

Stephen G.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Use of ClickUp as product manager.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

The biggest issue I've resolved with ClickUp is a lack of clarity. ClickUp assists me in determining what to work on and when. I don't have to spend as much time figuring out what's next because to its many filters and views, "align" option, and calendar home page. I save time and meet deadlines. ClickUp offers us with a solution for centralizing much of our data and making it easily available to all team members so that we may work on jobs asynchronously. We didn't previously have a software that took into consideration tasks that needed to be allocated to many people/groups or tasks that may exist in more than one location.

What is your favorite aspect of this product?

I appreciate having all of our teams' papers, tasks, and lists in one app. It enables asynchronous collaboration and information exchange across teams much more doable. The level of customisation available for each location is remarkable, allowing our teams to maintain their own workflows. My favorite features as an expert user are the different perspectives and the option to set multiple filters to focus on my job.

What do you dislike most about this product?

When we originally switched to ClickUp, the learning curve was rather high. The degree of customisation is a double-edged sword in this case, enabling versatility but only after you've fiddled with it extensively to set up your environment. Access to documentation is another area that I do not believe the ClickUp team has yet mastered. Accessing papers in a single location is inconvenient, and there doesn't appear to be any rhyme or purpose to how they're structured. It's inconvenient not to be able to add or attach a document to a list since it would be useful to offer context. It would also be wonderful to have a hierarchy that permitted fo

What recommendations would you give to someone considering this product?

Others have complained that ClickUp is overly feature-rich and confusing. While it has a lot of features, it's not overly difficult. They provide beginner, intermediate, and advanced training so you may become acquainted with ClickUp and its capabilities without being overwhelmed.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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