What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Feature Management

91

Product Management

91

Social Collaboration

91

Workflow Management

90

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

86

Visual Roadmap

82

Strategic Vision

82

Vendor Capability Ratings

Average 87

Business Value Created

92

Quality of Features

92

Ease of Implementation

90

Breadth of Features

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

Scott W.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With ClickUp manage my projects in a Perfect

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Multiple projects may be created, and layouts for various areas and perspectives can be saved as templates. Reporting and billing are simplified with integrated dashboards. Some of the features and perspectives are fantastic as well, such as the workload management tools.

What is your favorite aspect of this product?

Clickup has every function we were looking for. Its superiority over competing apps in terms of maximum file size for sharing is noteworthy.

What do you dislike most about this product?

There are pauses where progress seems to be made very slowly. There are a lot of situations in which having quicker access to premade layouts and perspectives would be quite helpful. The time required to set up a project's processes is currently insufficient. It would be fantastic to make some money off of the labor if there was an opportunity to offer personalized templates.

What recommendations would you give to someone considering this product?

Because of its robust capabilities, ClickUp might be difficult to use due to the abundance of available customization choices. Spend some time contemplating how you'd like to arrange your projects, files, to-do lists, and workspace. You'll have less trouble and frustration if you take the time to put up a basic, strong foundation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cindy L.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Excellent software with lots of documentation.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

At the enterprise level, transition from a waterfall to an agile methodology (work in progress). Obtain data on the workload per worker, team, and customer. Business performance is being carefully measured and is projected to increase in the future. All of our SOPs are now treated as documents in ClickUp, with a massive hierarchy. All of our development checklists, along with SOPs and processes, are in one location. At ClickUp, we have a whole HR hiring process that has fully replaced an HR technology we previously utilized.

What is your favorite aspect of this product?

It's the only project management software I've encountered that integrates project management tasks and checklists with document management; having them both in one place is incredible. ClickUp is an outstanding cross-platform solution for mobile users, with highly customizable quick and simple dashboard settings and a large number of pre-built automations.

What do you dislike most about this product?

It can be a little unstable at times, but its development staff is always issuing updates because the product is expanding so quickly. This typically indicates that something will go awry. They do, however, have a good mechanism for tracking and addressing issues. Using custom fields as an option in all widget configuration choices in panels. Custom roles should be fundamental security capability, not a company-only option.

What recommendations would you give to someone considering this product?

If your approach is extremely PMO, I recommend modeling numerous projects end-to-end to see if controlling time and dates using clickup makes sense for you. It's incredible software that will alter your life (once you get the hang of it), but there's a steep learning curve, and three years later, I'm still learning new things every day. My advise is to hire a ClickUp specialist to assist you in getting it set up right in the beginning, as it will save you a lot of hassle and confusion later on.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Luis J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

With Clickup you won't find better tools than ours

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Our system works on a centralized software for managing activities and tracking other teams. The dashboards are very useful to show accurate data and help a lot to perform analysis. Overall, ClickUp is a solution to everything related to task, time and project management. Our company wastes no time looking for a time management tool in addition to project management. Because we already have it at hand.

What is your favorite aspect of this product?

Our project management is significantly improved thanks to ClickUp, it is easy to handle for that area in general and its task assignment is very useful in the field which is provided to other team members. It is very intuitive, with so many functions to use. The development of this product shows the level of trust and professionalism behind it.

What do you dislike most about this product?

Being a great product it does have small issues such as the delay in loading some websites, it would also be helpful if projects can be created in a way to involve all team members (dev, tester and DB) and of course better ways to continue projects in stages, rather than creating additional nested task lists.

What recommendations would you give to someone considering this product?

In all of our evaluations the management of projects and tasks among various Clickup staff has been successful in meeting expectations. The project classification and prioritization is very useful. It facilitates the management of teams and remote workers and is much more intuitive than making complex task lists. It is recommended to people who can structure portfolios, programs and projects. It allows to establish different levels of control.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

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