What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Feature Management

91

Product Management

91

Social Collaboration

91

Workflow Management

90

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

86

Visual Roadmap

82

Strategic Vision

82

Vendor Capability Ratings

Average 87

Business Value Created

92

Quality of Features

92

Ease of Implementation

90

Breadth of Features

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

Synthia M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

To organize your tasks, use ClickUp.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

We enjoy working with it, and when we've invited other businesses to collaborate with us on projects, they've agreed to utilize it after hearing our positive feedback. It's not hard to set up, and it will greatly improve collaboration on your various projects and teams.

What is your favorite aspect of this product?

Since ClickUp is very adaptable, we have been able to design processes that are practical in every department. ClickUp can handle all of the data and procedures for the whole organization, from the back office to the front lines of operations, including the finance department, marketing department, legal department, and everyone in between. frictions.

What do you dislike most about this product?

When you initially look around at all of the possibilities, it might be difficult to know where to begin. However, ClickUp goes above and beyond by offering excellent "Getting Started" papers and videos, and the templates (which are totally configurable) are a terrific starting point as you determine how to integrate ClickUp into your organization, allowing you to use ClickUp to IMPROVE your business processes.

What recommendations would you give to someone considering this product?

This product is tailor-made for the Agile methodology. I haven't tried waterfall, but it could be ok that way as well. The latter presents a hurdle due to the difficulty in properly segmenting the task while yet adhering to the waterfall model (i.e. it will get VERY big and therefore difficult to manage). When using Agile, I still find it necessary to keep an overarching gantt chart active alongside the sprints and manually refer to it. Then, using the gantt chart as a guide, hold workshops to construct the backlog of larger tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Iyetunde Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

An important part of my department.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Clickup offers a well functioning mobile app. that let me get work done , assign tasks , follow important work updates etc Being able to use Clickup's mobile application to achieve tangible project functions is commendable for me, as i am well aware from my experience, that project management platforms rarely provide mobile applications that are close in functionality to their desktop or web browser application variant.

What is your favorite aspect of this product?

Clickup makes it straightforward to manage time expended on projects in the workplace, through access to flexible time tracking in-built tools such as Clickapp that assist me to focus more on my assigned project role, thereby improving my time management. I use the Clickapp tracking feature to track time , add notes, set estimates , view reports etc

What do you dislike most about this product?

Newer members to my team have had to undergo a pretty long and cumbersome onboarding process, before they were able to begin using this tool and the same applied to me at the beginning as well . I tend to think there wouldn't be a need for a long onboarding process if Clickup's learning curve wasn't so overwhelming. An interactive instructional walk-through would be helpful too, unfortunately this is not provided by Clickup .

What recommendations would you give to someone considering this product?

I am always seeking to get more work done in the course of getting a software project completed , by spending less time and I think Mindmaze is the software project management platform that best allows me to achieve this.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Bradley Colin L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Simplifies software project management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Clickup provides the highest number of views that I have encountered from any project management software. There is list view, calendar view, Gantt view, board view , box view , mind map view and the list just goes on.

What is your favorite aspect of this product?

I have found it super convenient to create , customize and pull reports within the Clickup interface. This helps with gaining extra insights into every team members performance .

What do you dislike most about this product?

The learning curve for this project management program is very steep. I spent a period of six week , to gain full grasp of the variety of features that it has an offer. Sincerely, it got overwhelming at the beginning.

What recommendations would you give to someone considering this product?

It is my best project management program , and one which comes with top notch customization capabilities. However, new users always will require spending a significant amount of time to learning and perfecting the workings of this tool .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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