What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Feature Management

91

Product Management

91

Social Collaboration

91

Workflow Management

90

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

86

Visual Roadmap

82

Strategic Vision

82

Vendor Capability Ratings

Average 87

Business Value Created

92

Quality of Features

92

Ease of Implementation

90

Breadth of Features

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

Rene R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Okay solution for list and basic ticket management

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

It's relatively easy to get up and running. Low complexity of implementation.

What is your favorite aspect of this product?

Can't really think of anything that I really like.

What do you dislike most about this product?

Not an Agile Lifecyclem Management platform. Not many features useful for Agile measurement or Product Management.

What recommendations would you give to someone considering this product?

Test is first and see if it meets the need, but also think ahead in terms of your growth and cross-team tracking needs.

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Includes Product Enhancements

Cons

  • Commodity Features
  • Less Effective Service
  • Under Delivered

Laoise R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"I highly recommend this program, I love it."

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

ClickUp distinguishes out above other applications because of its truly innovative design, which makes it feel lighter and provides a more enjoyable experience to users than many other management solutions do. It is simple to pick up, and new and helpful features are continually being added to the platform.

What is your favorite aspect of this product?

I appreciate that clickup is responsive to its users' feedback in order to develop useful new features. Clickup's intuitive interface and collection of useful tools including list management, document collaboration, and shared workspaces make it a pleasure to use.

What do you dislike most about this product?

Other than that, there are a few small drawbacks to it, such as the fact that the calendar and other views, apart from lists, load just a little bit more slowly than lists do and that calendar sync is also difficult. Additionally, it seems to be getting better with each new update.

What recommendations would you give to someone considering this product?

I am able to monitor the development of my team's work on a number of different projects thanks to an application called ClickUp, which comes highly recommended by me. The weekly meetings that we have as a team help us save a lot of time and ensure that nothing is overlooked.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

Jonathan T.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

User-friendly and Easy to Use

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp has a user-friendly support team that makes it reliable to use. The intuitiveness of ClickUp is another aspect that makes it a top product to use.

What is your favorite aspect of this product?

ClickUp is so reliable and affordable when it comes to organizing and managing products. The 24/7 support team of ClickUp never disappoints us.

What do you dislike most about this product?

There is nothing I dislike about ClickUp. ClickUp is a powerful project management software for us.

What recommendations would you give to someone considering this product?

You will love the affordability and user-friendliness of ClickUp. Give it a try and productivity will increase in your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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