What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Feature Management

91

Product Management

91

Social Collaboration

91

Workflow Management

90

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

86

Visual Roadmap

82

Strategic Vision

82

Vendor Capability Ratings

Average 87

Business Value Created

92

Quality of Features

92

Ease of Implementation

90

Breadth of Features

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

Yolanda Q.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great easy to use tool for product management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Tasks are better handled and connected now, and reporting and to-do lists are simpler. I'm making tickets more frequently now, and it's solved the problem of maintaining and reporting random task lists. Task management becomes quite simple, and you can track the progress of all tasks in a highly dynamic manner. In a really clever approach, feature releases may be simply shared with non-technical employees of companies. The integration of GitHub with ClickUp resolves several concerns, such as tying PR to tasks, verifying PR status and so on.

What is your favorite aspect of this product?

Task management has become so simple and interactive that all corporate work may be monitored and allocated with comprehensive data in a matter of minutes. I've tried several tools, but this one is the most user-friendly. Clickup includes all of the essential functions, such as ticket linking and link maintenance. Tasks with subtasks and a to-do list are quite handy, and alerts are clear and quick.

What do you dislike most about this product?

My workplace firewall prevents me from editing ticket sections because of a socket connection or for some other reason, but it should be handled in such instances. Ticket numbering is quite haphazard, and there is opportunity for improvement.

What recommendations would you give to someone considering this product?

This software is very efficient for organizing and managing multiple projects, and it also significantly improves team collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Leslie S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great tool for managing projects with agile teams.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

I've discovered that ClickUp helps me keep track of the team and be where and when I'm required to support workflow by allowing me to manage numerous projects at once and monitor actual performance. We are handling many projects at the same time across four departments and two technology teams. We are more productive now that everyone is in one spot, and it is simpler to keep track of work.

What is your favorite aspect of this product?

It does more activities more smoothly than other tools, the UI and UX are nicely designed, and when I need to do something, the option to take the action is typically present. The whiteboard view is excellent for our team retros, and I like the ability to maintain the retros with the project. I like being able to monitor tasks and receive updates; it keeps me informed about what my team is working on and how the project is progressing. I prefer having my own personal space where I can keep track of my responsibilities with the rest of the chores in my organization.

What do you dislike most about this product?

Slack integration/automation may be improved (for example, I'd want to receive a message from Slack when a task enters a specific view). Subfolders would be fantastic. Custom formulae in dashboards (for example, dividing a project's sprint points by velocity to show the estimated release date; for product management, being able to divide sprint points by business value to determine the priority level of a characteristic). The platform may be a little sluggish, and while working on the same view with distant team members, we have to reload the page several times to keep in sync.

What recommendations would you give to someone considering this product?

Utilize all of the platform's features; this will make management much easier because you will not have to move between numerous tools.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aisha M.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Seamless Product Management With ClickUp

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

What makes ClickUp different and unique is that it serve both as product management and project management software.

What is your favorite aspect of this product?

Using ClickUp is easy and the software is very affordable It makes project management easy It comes with great product management features

What do you dislike most about this product?

No major concerns with ClickUp. It has been a great tool.

What recommendations would you give to someone considering this product?

I recommend ClickUp because it is the best and makes product management easy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

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