What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Feature Management

91

Product Management

91

Social Collaboration

91

Workflow Management

90

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

86

Visual Roadmap

82

Strategic Vision

82

Vendor Capability Ratings

Average 87

Business Value Created

92

Quality of Features

92

Ease of Implementation

90

Breadth of Features

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

William H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent project and task management tool.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp keeps everyone informed with simple dashboards, tasks, and task-specific discussions. I can organize all of my projects and activities in a way that makes sense to me mind map view is fantastic, then figure out the dependencies Gantt chart view comes in handy, and then display it on my calendar this is where synchronization with Google calendar works best. Clickup delivers all of this and more for a fair fee; I now have a comprehensive project dashboard where I can see what's going on and what activities I need to do that day.

What is your favorite aspect of this product?

I enjoy the several ways I may see my project and associated duties. I can mind map my project, visualize it as a list, a Kanban board, a Gantt chart, or even a table. The program fits with all of the numerous ways I prefer to think about and plan my projects and chores, allowing me to plan in the method that works best for me. The product is simple to use for beginning users, yet it has all of the capabilities that a real power user would require. Their license is also quite reasonable, allowing us to invite other collaborators to work on certain projects.

What do you dislike most about this product?

ClickUp offers a lot of features, but the drawback is that it requires a lot of learning to implement best practices, set up the system, and modify your company and working habits to function with ClickUp.

What recommendations would you give to someone considering this product?

Online resources are excellent for giving you a head start. ClickUp is the ideal software for you if you're seeking for a project and task management tool that complements your way of thinking and visualizing and falls inside your price range. But bear in mind that setting up ClickUp requires a lot of work, especially because every firm has unique requirements. Having said that, when utilized correctly and regularly, it can be a very effective tool. I would suggest this platform if you have trouble staying on top of chores and projects.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Steven B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

ClickUp is my everyday project manager.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp is how I handle my tasks and business operations. I work on numerous projects at the same time, all of which are comparable but have separate deadlines, needs, and unique follow-ups. I would never remember what I needed if ClickUp didn't save them for me and help me execute my work efficiently. Using ClickUp frees up my brain to focus on the main things rather than waste time looking for details or attempting to recall things.

What is your favorite aspect of this product?

Because of its structure and hierarchy, ClickUp is ideal for practically any business or project. They offer a big variety of features and are constantly adding new ones and upgrading old ones. ClickUp organizes all of my duties and reminds me of what I need to work on, what my deadlines are, where to locate information, and all of the small nuances of each job area. It offers a ton of integrations and a great support team at a very reasonable fee.

What do you dislike most about this product?

There is a learning curve since there are so many features and so much freedom. It may take some time to fully grasp everything and put it to use. Some of the features were created as a minimal viable product, so they still require additional investigation into what can be accomplished with them. That being said, I'd estimate 80% of most use cases are covered, and they make updates at a remarkable velocity, so you seldom have to wait long to acquire what you need.

What recommendations would you give to someone considering this product?

ClickUp is unusual in that it is relatively simple to set up and use, yet it is capable of extremely complicated and dynamic processes provided you know what you want and how to configure it. However, as long as you wish to keep things simple, you may overlook complexity. Because every user's demands are distinct, a task manager must be versatile and adaptive, and ClickUp, unlike most other task management choices on the market, fulfills that duty.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alexandre D.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

The best project management tool out there.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

We're addressing difficulties with visibility and time management, as well as breaking down the silos that had previously arisen due to everyone utilizing their own project management application, or none at all. Transparency in communication with our consumers has been handled, allowing us to gain their trust. Transparency about my team's workload and goals has also helped to ensure that they have good proof of KPIs met during reviews, ensuring that our team members are properly evaluated.

What is your favorite aspect of this product?

ClickUp enables a full business to collaborate within a single application. We use it for whiteboards, tasks, boards, papers, and other things. Competitors are unable to compete with ClickUp. Monday.com and JIRA do not have the same holistic vision as ClickUp, a very creative startup. I enjoy the system's versatility, which allows me to construct the sorts of reporting and tracking I want. The nicest thing is that I can communicate with our clients in real time about my development. The varied points of view have also assisted us in meeting various demands in order to give better communication and service to our consumers.

What do you dislike most about this product?

I dislike the speed; we occasionally need to update it to ensure that everything appears correctly, but this is less of a concern for us. All we have to do now is wait a few seconds for the dashboards to load.

What recommendations would you give to someone considering this product?

It may appear daunting to move from JIRA or Monday.com to another system, but ClickUp makes it a breeze. It has made the import procedure extremely quick and simple, putting you on track for success. Use ClickUp templates as often as possible.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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