What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Feature Management

91

Product Management

91

Social Collaboration

91

Workflow Management

90

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

86

Visual Roadmap

82

Strategic Vision

82

Vendor Capability Ratings

Average 87

Business Value Created

92

Quality of Features

92

Ease of Implementation

90

Breadth of Features

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

Patrick G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

ClickUp is a great way to save both time and cash

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

When it comes to project management in general, ClickUp is a solid option. It is essential to make use of schedules to ensure that tasks are completed before the due dates. When using ClickUp, this is a breeze, as due dates are displayed on calendars alongside tasks, making it easy to plan out your daily/weekly data transfer in minutes. It's a no-brainer for start-ups, but also has enough features to interest established businesses.

What is your favorite aspect of this product?

The user interface is one of the many highlights that I want to highlight because of how well-organized and simple it is to utilize. Also, ClickUp provides a large selection of options for personalizing the service to meet the requirements of each user. In addition, there is the opportunity to collaborate with others. Projects may be better coordinated and completed faster with the help of ClickUp's team communication and job assignment features.

What do you dislike most about this product?

As the mobile app only provides access to a fraction of the software's functionality, the web version is required for complete use and management. The mobile app need to have some features that are only available on the desktop version. The to-do list and tasks may be accessed even while you're not online. Accessibility widgets should be included, especially since several other programs have them.

What recommendations would you give to someone considering this product?

It's simple to make a project plan and have several perspectives on it, such a list, a kanban, and a gantt chart, without having to make any of those things from scratch. After one is completed, the others follow suit. Anybody can quickly learn to use ClickUp because of how intuitive it is. While the platform is intuitive and simple to use, it might be more difficult for a director to get a bird's-eye view of the team's capabilities. For a clearer picture of the platform's potential and the wonderful individuals inside it, you'll need to set up your own Dashboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aisha L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Tools for managing projects using ClickUp

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

By providing a single, comprehensive solution for all of your technological needs, ClickUp helps you streamline your operations and speed up your projects. Having a centralized location where I can review, modify, and comment on my more than 30 weekly tasks is a godsend as a project manager. This saves me time since I don't have to navigate the system in search of updates or people to whom I need to answer.

What is your favorite aspect of this product?

The simplicity with which tasks can be assigned, due dates can be specified, dependencies can be established, and progress can be tracked are just a few of ClickUp's many strengths. In addition, I value the flexibility to adapt the software to the specific requirements of each teams and projects. It also includes calendars, timers, and Gantt charts, as well as tools for managing resources and keeping track of time spent working.

What do you dislike most about this product?

ClickUp's large variety of features and functionalities might make it difficult to master for newcomers to project management tools. When trying to develop novel applications for the program or train a new team to utilize it, there may be a significant learning curve. Doing so can take a lot of effort and energy, and it could necessitate extra tools, such guidance or guidance.

What recommendations would you give to someone considering this product?

ClickUp is adaptable, allowing for numerous views, and offering several reports that assist the project manager and clients, making it an ideal tool for those who wish to employ agile methodology or their own approach. ClickUp allows you to build on commonplace project situations; doing so produces a project plan, GANTT chart, and management tasks. The SCRUM methodology, boards for visual management, and other components of agile may be adapted to suit a variety of business contexts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Barbara J.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great workflow/project management platform.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp keeps a close eye on the progress of our project. We appreciate being able to track our progress toward our goals within the app. Our team has been able to complete tasks twice as quickly as before thanks to ClickUp. To handle our yearly financial reporting process, we have replaced the Excel file with ClickUp. Our ClickUp arrangement is similar to that of other workflow applications in that we can appoint a preparer, reviewer, and so on via custom fields. When the status of a task changes, for example, from preparation to review, the automations transfer it to whoever is the reviewer on that job.

What is your favorite aspect of this product?

ClickUp is a favorite project management tool among our staff. We can quickly create, assign, and schedule task due dates. I enjoy the platform's customizability, as well as the automations to improve efficiency; it has given our team more visibility into our workflows and projects, all inside one platform. We reduced the need to communicate outside of ClikcUp (for example, via email), which boosted visibility into the status of multiple activities while lowering the need to hunt for communications pertinent to a certain work.

What do you dislike most about this product?

There isn't much our ClickUp crew dislikes. One disadvantage is that every time someone changes their task status, our account administrator receives an email notifying them of the change. And, as I previously stated, we have discovered various problems relating to automations and repeating activities.

What recommendations would you give to someone considering this product?

I recommend the implementation of this software because it really has the ability to manage simple or complex projects according to your needs, from its implementation we could see a significant increase in our productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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