What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Product Management category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

90 Likeliness to Recommend

99 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
0% Neutral
99% Positive

Pros

  • Fair
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 88

Feature Management

91

Product Management

91

Social Collaboration

91

Workflow Management

90

Backlog Management

89

User Needs Management

87

ALM Integration

87

Release Planning

86

Idea Management

86

Visual Roadmap

82

Strategic Vision

82

Vendor Capability Ratings

Average 87

Business Value Created

92

Quality of Features

92

Ease of Implementation

90

Breadth of Features

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

88

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Vendor Support

79

ClickUp Reviews

Khalil R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

The project management platform for startups

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Thanks to ClickUp, we can now make the most of our day-to-day activities, be more accountable than ever, and identify the steps in our procedures that we have skipped with pinpoint accuracy and pinpoint precision. We have numerous projects that need to be managed and several that have already been managed, with some interesting results.

What is your favorite aspect of this product?

ClickUp does a fantastic job of tracking time and tasks. It has been great for easy access to documents and keeping accurate time records for all of our projects. Thanks to its contribution to streamlining communication, client organization and workload, among other things, it is now an integral part of our company's operations and our teams' productivity.

What do you dislike most about this product?

Users would benefit from being able to customize their dashboards and from a more seamless connection with widely used third-party applications.

What recommendations would you give to someone considering this product?

My entire company relies on it every day; it has allowed us to reduce stress, organize our paperwork more efficiently, work together on projects more successfully, and better control our time. The end result is huge time savings, streamlined processes, a wealth of resources for our projects, and effective, collaborative teams that achieve their goals quickly and easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dana B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Clickup performs a superb job of equipping you to

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Clickup performs a superb job of equipping you to achieve organizational goals by letting you monitor projects from genesis to completion. The ability to set up a process with several, individualized phases is one of my favorite features. The ability to demonstrate my productivity is critical to my position, and I find that using Clickup to keep tabs on my tasks is both simple and effective.

What is your favorite aspect of this product?

There are several excellent features in ClickUp. The platform has been thoughtfully designed to be accessible to a wide range of users, with just the right degree of personalization and organization to make it effective. ClickUp also provides excellent support for its users and a wealth of resources for learning the platform, both for those new to the program and those looking to get the most out of it.

What do you dislike most about this product?

Learning this takes time and persistence. The system's complexity makes it difficult to quickly adjust to new circumstances in the workplace. While attempting to export or import content, you may not get the results you want. Common data administration tasks aren't made any easier by the dearth of available templates. To get the most out of it, you'll need to spend a lot of money on this instrument.

What recommendations would you give to someone considering this product?

Whether it's time or project management, ClickUp is a fantastic tool for solving a wide range of operational issues. If you put your minds to it, though, you may come up with a lot of creative ways to apply it, thanks to its extensive features that can help you streamline and improve an internal process you were previously managing with Excel, Sheets, or another comparable platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

CLICKUP is the most effective management tool.

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

It's easy to set up new projects, organize them, and set deadlines. Our group decided that the nicest vistas might be seen at the sprints. The option to provide the same duties in multiple individualized views, even for each member, was also fantastic. This changed the way we looked at things, and that made a difference. Software like Asana, Trello, and Event Project all tried to do and grasp this, but all fell short.

What is your favorite aspect of this product?

It's very customizable, so you may shape it to meet the specific requirements of your business or department. Views, fields, and processes... may all be modified by the user to better suit their needs in project management. The team members are able to easily interact and collaborate thanks to the collaboration tools. Users are able to delegate work, offer feedback, and exchange data and documents without ever leaving the platform. It's compatible with a wide range of third-party software, including Slack, Trello, Google Drive. Users may now optimize their processes by working in a single environment, rather than bouncing between many softwar

What do you dislike most about this product?

My initial impression of ClickUp was that it was too complicated and difficult to use. It might be difficult for teams to accept the software and make good use of it because of this. In conclusion, ClickUp is an effective and adaptable project management solution that provides a great deal of benefit to its users. There's room for development, but many groups and companies have found success with this program due to its adaptability and convenient communication tools.

What recommendations would you give to someone considering this product?

ClickUp's adaptability makes it a useful tool for a wide variety of situations. ClickUp can be used by anybody, regardless of their familiarity with other applications of its kind, and I have yet to see a scenario in which it would be useless. Everything that matters for a successful rollout and adoption is well-thought-out planning and administration. To put it bluntly, using ClickUp won't miraculously improve workflow. ClickUp is useful if you have reliable procedures but no suitable tool for coordinating them. In the same way, the platform can only truly flourish when its users are actively engaged in it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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