What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
99 Plan to Renew
94 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Fair
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Workflow Management
Feature Management
Social Collaboration
Backlog Management
Release Planning
User Needs Management
ALM Integration
Idea Management
Visual Roadmap
Strategic Vision
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Project Management - Enterprise
Score 9.0
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Task Management
Score 8.9
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Objectives and Key Results
Score 8.7
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AI Content Creation and Optimization
Score 8.4
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ClickUp Reviews
Daniel R.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Apr 2023
Hard to learn interface, lots of features,
Likeliness to Recommend
What differentiates ClickUp from other similar products?
The breadth of features, especially for free teams, paid teams, integrated with document management especially. It has a variety of integrations with plenty of other softwares, that you can use with slack, discord, etc. Additionally, ClickUp allows for dashboard views, and goal tracking OKR/KPI's so you can find everything in one place without having to switch between a bunch of different softwares.
What is your favorite aspect of this product?
Having an easy search, CTRL or CMD + K, allows you to navigate freely throughout the app, however folder system takes a bit to get where you need to head. ClickUp creates a ton of business value, even the free version is extremely good.
What do you dislike most about this product?
It's really unintuitive for first-time users, takes a second to understand. Especially with a grayscale app, it makes it hard to find things, and can feel overwhelming if you're not used to shortcuts.
What recommendations would you give to someone considering this product?
As with a lot of products, try out the free version before going with another plan, see if you really need those features, and if another simpler management solution like Trello may be best suited for you.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Siddharth M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2023
Good Project Management Solution
Likeliness to Recommend
What differentiates ClickUp from other similar products?
What stands out with ClickUp compared to other similar tools are the extensive features. ClickUp seems to have thought of all the apps and functionality that would make the management of software projects very easy for users. The added bonus of great collaboration tools and features makes ClickUp a well-rounded product.
What is your favorite aspect of this product?
Good price point vs competitive offerings Simple and intuitive user interface Easily customizable no-code solution
What do you dislike most about this product?
Task view in a chart format. Publish feature for Docs.
What recommendations would you give to someone considering this product?
ClickUp is well-suited for tracking software development processes and projects. There is a sprint feature in ClickUp that is great for managing sprint items, sprint backlogs, and product backlogs. The automation feature helps you automate sprint lists so you don't have to create new lists at the beginning of every sprint. I would not recommend ClickUp document sharing for user documentation since it mostly is a document-sharing tool, and not suited for tracking different versions of documentation for a product or multiple products.
Pros
- Reliable
- Efficient Service
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Kaniaru K.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2023
Agile Project Management and Sprints Management.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Agile Dashboards,Native integrations with Github, GitLab, and Bitbucket No-code database tools Chrome extension for developers Set sprint dates, assign points, and mark priorities to keep everyone in the loop Automate unfinished work into your next sprint Burndown and Burnup charts to track your team’s progress
What is your favorite aspect of this product?
Custom statuses to easily manage the bug-tracking backlog Lots of integration for development, customer feedback Plenty of customization for Agile Dashboards and Sprint Widgets Multiple views including, Gantt, Box, and Kanban
What do you dislike most about this product?
not so sure but customization options can be a little bit overwhelming for newbies
What recommendations would you give to someone considering this product?
ClickUp Sprints help teams manage sprints, automate unfinished sprints, and assign priorities. This tool deserves the five star rating, its just here to make it even
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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