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What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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ClickUp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ClickUp.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Document Management
Resource Management
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
Score 9.1
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Task Management
Score 8.9
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Objectives and Key Results
Score 8.7
View ClickUp in this category (opens in a new tab)
AI Content Creation and Optimization
Score 8.2
View ClickUp in this category (opens in a new tab)
ClickUp Reviews
Emma M.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Nov 2022
"ClickUp is the best option for managing projects.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
This application stands out from the crowd because it provides a full suite of features essential to project management software, but it is clumsy and difficult to navigate.
What is your favorite aspect of this product?
As a project manager, I was looking for something straightforward and simple to use. ClickUp helps me easily communicate with my team about projects, tasks, questions, and more. It's adaptable and reliable, and the free version is just as good as the paid one in terms of features.
What do you dislike most about this product?
There isn't much wrong, as far as I'm concerned. The desktop version is what I use the vast majority of the time. The only thing that bothers me is that it's too simple to click and drag an item into a subtask of another item instead of reordering it when I'm trying to rearrange things in my lists and statuses.
What recommendations would you give to someone considering this product?
This software comes highly recommended from me due to the fact that it is simple to operate and provides useful features when working on a project.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Logan S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Fantastic Project Management Resource.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
Clickup is software for managing projects in which several people may work together. The program is intuitively laid up and packed with tools to make your life easier. When compared to similar products, Clickup clearly stands out as the superior solution for organizing projects and coordinating with colleagues.
What is your favorite aspect of this product?
The most useful feature is undoubtedly the availability of convenient shortcuts that can be activated with a single mouse click. As an example, let's pretend we're now inspecting a child task of a larger ticket; in this case, we'd like to avoid having to close the current work, return to the parent ticket, and then manually choose a different child task to inspect. Users can advance to the next activity in the queue by clicking the left or right arrow buttons in clickup. While viewing the board, a user may rapidly add a new task, remove tags from an existing job, or read a work's description without switching views.
What do you dislike most about this product?
I haven't encountered any issues when using ClickUp. It's amazing that all of the features cater precisely to the needs of my team.
What recommendations would you give to someone considering this product?
Whenever we have a project, we create a space for it. We create tasks and subtasks. We assign each subtask to the staff. They can easily log their time. After completing the project, it creates tasks for each support request via email automatically. Moreover, it integrates with a number of other software so that the data flow becomes faster and easier.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Scott G.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
Greater communication and collaboration
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp is used in our office to receive and sort through requests for employee training. The platform helps us track where requests originate from, who gets them, and how many FTEs they get, and it also provides analytics for analyzing the number of lessons taught to different groups of people and the subjects they learn.
What is your favorite aspect of this product?
Although several departments at my company are using ClickUp, it is not being used by everyone. Due to the sensitive nature of PHI and company policy, every ClickUp-using department runs its own instance. Due to the fact that I have not noticed an increase in collaboration inside or outside of my own department as a result of using ClickUp, I am unable to attest to the platform's effect on collaboration outside of my own sphere of expertise. There has been an uptick in the efficiency with which my team manages internal projects, keeps tabs on progress, and shares information.
What do you dislike most about this product?
The "if this then that" function is useful, but I'd like greater flexibility to embed statements or delete components by automating the process, for example by adding the "if not this then that" condition. Adding branching logic to forms could improve them.
What recommendations would you give to someone considering this product?
As long as your entire team is using ClickUp or your team is relatively small and nimble, ClickUp is an excellent project management tool. On the other hand, my much smaller team and I utilize ClickUp to keep tabs on everything from decisions to risks to available resources to the pre-requisite tasks that must be performed before we can begin the main project.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
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