ClickUp Customer Reviews 2024

ClickUp

Composite Score

8.9 /10

CX Score

9.1 /10

41 Reviews Write a Review

Claim Software

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

3% Negative

2% Neutral

95% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 91

Task Status

List Tasks

Task Assignment

Task Categorization

Due Dates

Task Prioritization

Add Attachments

Add Notes

Task Reporting

Shared Task List

Automated Workflow

Vendor Capability Ratings

Average 83

Business Value Created

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Also Featured in...

Product Management

Score 9.2

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Project Management - Enterprise

Score 9.0

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.7

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.4

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Sidra A.

Role: Information Technology
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use, but pricey

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

ClickUp distinguishes itself with its all-in-one platform, offering extensive project management features, customizable interface, and robust automation capabilities on a paid plan.

What is your favorite aspect of this product?

Easy to setup , even for beginners,

What do you dislike most about this product?

Too many limitations on a free plan - story points assignments, attachments upload limit size

What recommendations would you give to someone considering this product?

Go for a paid version , free forever is only good for small team

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Shivam A.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Best tool for team collaboration

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

The number of features CLickUp offers is significantly higher than any other software in the market. I believe that's the major point of differentiator

What is your favorite aspect of this product?

My favorite aspect of the product is that whenever I assign a task to a teammate they automatically get notified via email. Also, they receive a notification via email whenever the duie date is near or when the due date has passed. This ensures awesome team collaboration and allows me to monitor task completion.

What do you dislike most about this product?

There's nothing much to dislike except for the fact that the UI can be made much more simpler. One can truly get lost in the number of features provided in the software.

What recommendations would you give to someone considering this product?

Just go for it!

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Cristina C.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Create projects from one place.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

With the help of this platform, we can collaborate with the team and optimize workflow from a single location, which increases production while saving time.

What is your favorite aspect of this product?

I appreciate that it gives me a range of tools to oversee and manage activities and projects, as well as to interact with the team, share ideas, and monitor the status of each project.

What do you dislike most about this product?

There aren't really any aspects that I dislike; it helps us plan and arrange all the tools we need for the jobs at hand, solve issues, and cut expenses.

What recommendations would you give to someone considering this product?

I would suggest ClickUp as a tool for creating and overseeing flawless teams. It is great for automating duties and optimizing all work, and it organizes marketing, engineering, and other initiatives really effectively.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

ClickUp

What is ClickUp?

Company Details

Need Assistance?

ClickUp Ratings

90 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Status Ability to display current status of tasks

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Due Dates Ability to track due dates of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Attachments Ability to add attachments for tasks

Add Notes Ability to add free form notes to tasks

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Automated Workflow Workflow based on events.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Product Management

Project Management - Enterprise

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Sidra A.

Easy to use, but pricey

Likeliness to Recommend

Pros

Shivam A.

Best tool for team collaboration

Likeliness to Recommend

Pros

Cristina C.

Create projects from one place.

Likeliness to Recommend

Pros

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Feature Ratings

Task Status

List Tasks

Task Assignment

Task Categorization

Due Dates

Task Prioritization

Add Attachments

Add Notes

Task Reporting

Shared Task List

Automated Workflow

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training