
What is Claude?
Claude is a next-generation AI assistant based on Anthropic’s research into training helpful, honest, and harmless AI systems. Accessible through chat interface and API in our developer console, Claude is capable of a wide variety of conversational and text processing tasks while maintaining a high degree of reliability and predictability. Claude can help with use cases including summarization, search, creative and collaborative writing, Q&A, coding, and more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceClaude Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Claude.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
2
Since last award
90 Plan to Renew
5
Since last award
82 Satisfaction of Cost Relative to Value
7
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 86%
- Strategy & Innovation:
- 93%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Claude?
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code Completion
Natural Language Generation
Summarization & Explanation
Commenting
Unit Tests
Bug Detection
Multi-Language Support
Refactoring
IDE Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
Claude Reviews

Nurul S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2025
Super long texts
Likeliness to Recommend
What differentiates Claude from other similar products?
It supports super long texts and is available on multiple platforms and IDEs....
What is your favorite aspect of this product?
Claude is much better for very long texts and creative writing.
What do you dislike most about this product?
Clean and safe.
What recommendations would you give to someone considering this product?
When you're writing a script for a presentation, Claude is far superior at creative writing and editing, allowing you to create quick scripts. If you need to parse files and documents, you can upload up to 100 simultaneous cisco files. Claude maintains conversation context for longer and has twice as many tokens as ChatGPT per conversation. The AI you use can limit the final outcome of your ideas. Don't limit yourself to just one. Learn how to use Claude, Blackbox AI, and Replit AI.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Serene C.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Jan 2025
It's a good product, and it's invaluable!
Likeliness to Recommend
What differentiates Claude from other similar products?
Claude is very helpful and can process a lot of data at a go, which most AI can not.
What is your favorite aspect of this product?
I love that I could chat with it and send files for its assistance, and it's so very vast in analysis which is quite good.
What do you dislike most about this product?
Sometimes, there are repetitive responses, which is point-blank frustrating, but I get it, they are models which can be improved overtime.
What recommendations would you give to someone considering this product?
To sharpen your creative ability, and get better at brainstorming great creatives, this is one product you will love. Take your time with it, and learn to use the right prompts for great results.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Awesome tool to use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
