Claritysoft Inc

Claritysoft CRM

Composite Score

7.7 /10

CX Score

8.0 /10

19 Reviews Write a Review

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What is Claritysoft CRM?

With Claritysoft Customer Relationship Management (CRM), you get all the CRM tools you need to get organized, automate sales, improve marketing and drive growth. Claritysoft CRM is easy, intuitive and cost effective, so we're great CRM for small business. We also deliver the horsepower to meet the needs of our large customers.

Company Details

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Claritysoft CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Claritysoft CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Claritysoft CRM?

9% Negative

4% Neutral

87% Positive

Pros

Trustworthy
Efficient Service
Effective Service
Inspires Innovation

Feature Ratings

Average 86

Activity and Workflow Management

Sales Management

Quote Contract and Proposal

Telephony and Call Center Management

Marketing Management

Customer Service Management

Collaboration

Lead Management

Mobile

Account and Contact Management

Analytics and Reporting

Vendor Capability Ratings

Average 81

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of IT Administration

Claritysoft CRM Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Dec 2021

good crm but not the best for us

Likeliness to Recommend

2 /10

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

Cons

Less Reliable
Less Performance Enhancing
Less Productive

Siirima F.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Observant CRM that Govern Growth and Continuity

Likeliness to Recommend

9 /10

What differentiates Claritysoft CRM from other similar products?

Claritysoft CRM has the excellent way of collecting data and contact to make the process of reaching to to members easy. Besides, Claritysoft CRM ensured the lead nurturing is practically initiated and proper followup performed.

What is your favorite aspect of this product?

Claritysoft CRM is the growth scope in making relationships foster and develop. Again, Claritysoft CRM has the digital ways of making marketing successful and outgoing. Finally, Claritysoft CRM validates the sales intelligence results.

What do you dislike most about this product?

Claritysoft CRM is the facility that makes companies amend and control the relationships they have with the people that surrounds them. Therefore, Claritysoft CRM is the selection for communication and sales management.

What recommendations would you give to someone considering this product?

Claritysoft CRM is the recommendable solution for the most engaging avenue in making sales. More so, Claritysoft CRM makes digital planning and cvommunication outstanding and with no flow.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

James H.

Role: Industry Specific Role
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Great product for achieving organization goals

Likeliness to Recommend

9 /10

What differentiates Claritysoft CRM from other similar products?

Claritysoft CRM provides most basic tools that streamlines the programs of any organization.

What is your favorite aspect of this product?

It is intuitive and easy to use this tool and is flexible to integrate with our marketing tools. It has a short learning curve that has enabled our marketing team to engage our customers easily and get quicker feedback. We can easily customize Claritysoft CRM to fit our most needs in our company.

What do you dislike most about this product?

I have nothing to dislike from the performance of this great tool.

What recommendations would you give to someone considering this product?

I totally recommend this platform to any company for effective customer engagement and streamlining company programs.

Pros

Inspires Innovation
Caring
Saves Time
Fair

Claritysoft CRM

What is Claritysoft CRM?

Company Details

Book a Free Demo Today!

Claritysoft CRM Ratings

86 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Claritysoft CRM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Activity and Workflow Management Text or code-based and visual workflow designers.

Sales Management Lead gen, pipeline management, team & geography-based assignment. Compensation & contract management. Ability to pull customer data from the social cloud.

Quote Contract and Proposal Includes web portals, quoting capabilities, order tracking and fulfillment, and rapid deployment templates for e-commerce sites.

Telephony and Call Center Management Computer-telephony integration for bringing call info into the CRM suite. Advanced call recording, scripting, queuing, and Interactive Voice Response (IVR).

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Customer Service Management Includes case and ticket management, automatic escalation rules, advanced resolution tools, multi-channel integration, and in-band response capabilities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Lead Management Track and optimize prospective customers through lead generation, customer inquiry and capture, filtering, grading distribution, and contact/lead nurturing.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Account and Contact Management Customizable records with customer demographic information, account history, and billing information.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Claritysoft CRM Reviews

good crm but not the best for us

Likeliness to Recommend

Pros

Cons

Siirima F.

Observant CRM that Govern Growth and Continuity

Likeliness to Recommend

Pros

James H.

Great product for achieving organization goals

Likeliness to Recommend

Pros

Feature Ratings

Activity and Workflow Management

Sales Management

Quote Contract and Proposal

Telephony and Call Center Management

Marketing Management

Customer Service Management

Collaboration

Lead Management

Mobile

Account and Contact Management

Analytics and Reporting

Vendor Capability Ratings

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of IT Administration