Claritysoft Inc

Claritysoft CRM

Composite Score

7.7 /10

CX Score

8.0 /10

19 Reviews Write a Review

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What is Claritysoft CRM?

With Claritysoft Customer Relationship Management (CRM), you get all the CRM tools you need to get organized, automate sales, improve marketing and drive growth. Claritysoft CRM is easy, intuitive and cost effective, so we're great CRM for small business. We also deliver the horsepower to meet the needs of our large customers.

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Claritysoft CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Claritysoft CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Claritysoft CRM?

9% Negative

4% Neutral

87% Positive

Pros

Trustworthy
Efficient Service
Effective Service
Inspires Innovation

Feature Ratings

Average 86

Activity and Workflow Management

Sales Management

Quote Contract and Proposal

Telephony and Call Center Management

Marketing Management

Customer Service Management

Collaboration

Lead Management

Mobile

Account and Contact Management

Analytics and Reporting

Vendor Capability Ratings

Average 81

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of IT Administration

Claritysoft CRM Reviews

Samuel T.

Role: Student Academic
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Not really impressed with the product.

Likeliness to Recommend

7 /10

What differentiates Claritysoft CRM from other similar products?

There is not much difference with the product I tried to replace it with.

What is your favorite aspect of this product?

I do not have a favorite aspect of the app.

What do you dislike most about this product?

The general lagging of the software. I do not know why.

What recommendations would you give to someone considering this product?

Well, they can give it a try. Their experience might be different from mine.

Pros

Saves Time
Altruistic
Continually Improving Product
Trustworthy

Vijay B.

Role: Information Technology
Industry: Banking
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2024

"Customer Relationships Meet Innovation"

Likeliness to Recommend

8 /10

What differentiates Claritysoft CRM from other similar products?

It's easy to use

What is your favorite aspect of this product?

The software offers an intuitive and user-friendly interface, making it easy for users to navigate and use.

What do you dislike most about this product?

expensive, especially for small and medium-sized businesses

What recommendations would you give to someone considering this product?

Customized to meet the unique needs of various industries, such as healthcare, finance, and e-commerce.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Giovani G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Claritysoft CRM Have Great and Reliable Features

Likeliness to Recommend

10 /10

What differentiates Claritysoft CRM from other similar products?

I am impressed by how powerful this customer relationship management system has been. Claritysoft CRM has been so reliable.

What is your favorite aspect of this product?

I like how reliable the customer support team of Claritysoft CRM has been. Claritysoft CRM is so affordable to use.

What do you dislike most about this product?

No dislikes concerning Claritysoft CRM. Claritysoft CRM is amazing.

What recommendations would you give to someone considering this product?

I do recommend Claritysoft CRM. Claritysoft CRM is impressive.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Claritysoft CRM

What is Claritysoft CRM?

Company Details

Book a Free Demo Today!

Claritysoft CRM Ratings

86 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Claritysoft CRM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Activity and Workflow Management Text or code-based and visual workflow designers.

Sales Management Lead gen, pipeline management, team & geography-based assignment. Compensation & contract management. Ability to pull customer data from the social cloud.

Quote Contract and Proposal Includes web portals, quoting capabilities, order tracking and fulfillment, and rapid deployment templates for e-commerce sites.

Telephony and Call Center Management Computer-telephony integration for bringing call info into the CRM suite. Advanced call recording, scripting, queuing, and Interactive Voice Response (IVR).

Marketing Management Multi-channel campaign management and analytics, budget tracking, click-to-lead capabilities, and social property management, keyword mining, and analytics.

Customer Service Management Includes case and ticket management, automatic escalation rules, advanced resolution tools, multi-channel integration, and in-band response capabilities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Lead Management Track and optimize prospective customers through lead generation, customer inquiry and capture, filtering, grading distribution, and contact/lead nurturing.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Account and Contact Management Customizable records with customer demographic information, account history, and billing information.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Claritysoft CRM Reviews

Samuel T.

Not really impressed with the product.

Likeliness to Recommend

Pros

Vijay B.

"Customer Relationships Meet Innovation"

Likeliness to Recommend

Pros

Giovani G.

Claritysoft CRM Have Great and Reliable Features

Likeliness to Recommend

Pros

Feature Ratings

Activity and Workflow Management

Sales Management

Quote Contract and Proposal

Telephony and Call Center Management

Marketing Management

Customer Service Management

Collaboration

Lead Management

Mobile

Account and Contact Management

Analytics and Reporting

Vendor Capability Ratings

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Quality of Features

Business Value Created

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of IT Administration