Clari

Clari Copilot

Composite Score

6.6 /10

CX Score

6.5 /10

6 Reviews Write a Review

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What is Clari Copilot?

Clari Copilot is a conversational intelligence solution that is purpose-built for revenue teams. Clari Copilot’s (formerly Wingman) conversation intelligence platform gives reps and managers everything they need to compete fiercely, spot revenue leak, and close deals faster.

Company Details

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Clari Copilot Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

79 Plan to Renew

75 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 58%
Negotiation and Contract:: 75%
Conflict Resolution:: 93%
Strategy & Innovation:: 56%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Clari Copilot?

17% Negative

0% Neutral

83% Positive

Pros

Trustworthy
Efficient Service
Effective Service
Saves Time

Cons

Less Generous
Slower Product Innovation
Less Reliable

Feature Ratings

Average 78

Collaboration

Custom Scorecard Templates

Gamification

Video Practice

Dashboards, Analytics and Reporting

Call Ingestion

Coaching Records

AI Simulation Training

Coaching Notes

Application Integration

LMS Integration

Vendor Capability Ratings

Average 75

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Conversation Intelligence

Score 7.6

View Clari Copilot in this category (opens in a new tab)

Clari Copilot Reviews

Todd L.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Eh, moderately helpful

Likeliness to Recommend

1 /10

What differentiates Clari Copilot from other similar products?

Focus on revenue operations and forecasting, using AI to provide predictive insights into sales trends and customer behaviors.

What is your favorite aspect of this product?

This is more a tool for management than for the end user.

What do you dislike most about this product?

It's predictive forecasting model, which doesn't account for the realities of day-to-day sales activities. The AI can't fully grasp the nuances of customer relationships and market dynamics, leading to forecasts that don't always align with the reality of what's going on.

What recommendations would you give to someone considering this product?

How much do you value AI-driven forecasting versus real world insights. I believe this approach actually complicates your organizational sales process more than simplifies it.

Pros

Security Protects
Helps Innovate
Inspires Innovation
Appreciates Incumbent Status

Cons

Slower Product Innovation
Charges for Enhancements
Less Reliable

Role: Sales Marketing
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2023

Good, but not sure it is needed

Likeliness to Recommend

7 /10

Pros

Reliable
Effective Service
Caring
Helps Innovate

Rita D.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Best Tool For Conversation Intelligence

Likeliness to Recommend

9 /10

What differentiates Clari Copilot from other similar products?

With Wingman, it becomes easy to unlock every sales insights which helps the business in growing future sales

What is your favorite aspect of this product?

Using Wingman is easy and I like the many insights it offers Deploying it is straightforward and is affordable It makes call recording easy and we can always review deals whenever we want to

What do you dislike most about this product?

No particular hates as Wingman has been great

What recommendations would you give to someone considering this product?

I recommend Wingman not because it is affordable but because it has worked

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Clari Copilot

What is Clari Copilot?

Company Details

Need Assistance?

Clari Copilot Ratings

73 Likeliness to Recommend

79 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+73 Net Emotional Footprint

How much do users love Clari Copilot?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Able to share feedback, calls or videos with other individuals within the organization and allow peers to give feedback.

Custom Scorecard Templates Ability to customize templates based on organizational KPIs, activities and objectives.

Gamification Create and track sales contents or competitions, badges, live leaderboards and SPIFFs to drive behavioural change.

Video Practice Sales teams can record a video response, creating a practice environment for individuals to handle objections, role play etc.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Call Ingestion The platform can record or import sales calls from multiple channels i.e. phone, conference services, meeting platforms like Teams, WebEx or Zoom.

Coaching Records Centralized view of all evaluations, ratings, feedback by user.

AI Simulation Training Sales reps have the ability to conduct a video call, slide presentation, pitch recording, product demo etc. with an AI Assistant.

Coaching Notes The solution allows managers to provide comments and feedback on calls, pitch practices etc. and to assign a score based on predefined scorecard.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Conversation Intelligence

Clari Copilot Reviews

Todd L.

Eh, moderately helpful

Likeliness to Recommend

Pros

Cons

Good, but not sure it is needed

Likeliness to Recommend

Pros

Rita D.

Best Tool For Conversation Intelligence

Likeliness to Recommend

Pros

Feature Ratings

Collaboration

Custom Scorecard Templates

Gamification

Video Practice

Dashboards, Analytics and Reporting

Call Ingestion

Coaching Records

AI Simulation Training

Coaching Notes

Application Integration

LMS Integration

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement