Citrix

Citrix Digital Workspace

Composite Score

8.3 /10

CX Score

8.5 /10

59 Reviews Write a Review

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What is Citrix Digital Workspace?

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

Company Details

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Awards & Recognition

Citrix Digital Workspace won the following awards in the Digital Workplace category

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0 Top Rated Capabilities

2 Top Rated Features

2024

2 Top Rated Capabilities

8 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Citrix Digital Workspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix Digital Workspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

85 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix Digital Workspace?

8% Negative

11% Neutral

81% Positive

Pros

Trustworthy
Respectful
Fair
Effective Service

Feature Ratings

Average 81

Reporting and Analytics

Listings

Department Zones

News Feed

Mobile App

Calendars

End-User Workflow Customization

Employee Engagement

Document Management

Virtual Offices

Home Page

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Vendor Support

Breadth of Features

Business Value Created

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Citrix Digital Workspace Reviews

Rishi B.

Role: Vendor Management
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Its secure. Provides a safe environment.

Likeliness to Recommend

5 /10

What differentiates Citrix Digital Workspace from other similar products?

Ability to have various desktops.

What is your favorite aspect of this product?

Security.

What do you dislike most about this product?

Very slow, when dealing with large files.

What recommendations would you give to someone considering this product?

Considering have the same security features outside of Citrix as well. Solely working on Citrix is challenging.

Pros

Security Protects
Helps Innovate
Includes Product Enhancements
Appreciates Incumbent Status

Cons

Slower Product Innovation
Less Reliable
Less Performance Enhancing

Victor A.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Amazing UI but the UX could be better.

Likeliness to Recommend

6 /10

What differentiates Citrix Digital Workspace from other similar products?

Personally I had issues with the UX but I think it could be better. We eventually are probably gonna move to BMC Helix as it’s better and has more functionality

What is your favorite aspect of this product?

User interface is good. Functionality is ok but could be better too.

What do you dislike most about this product?

User Experience is bad.

What recommendations would you give to someone considering this product?

You want a solution that would be easy to navigate and collaborate. This might not really do it for you.

Pros

Client's Interest First
Reliable
Enables Productivity
Trustworthy

Padmakar B.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use and mobility to staff

Likeliness to Recommend

9 /10

What differentiates Citrix Digital Workspace from other similar products?

Ease of implementation and usage

What is your favorite aspect of this product?

Enabling remote working

What do you dislike most about this product?

Performance

What recommendations would you give to someone considering this product?

Negotiations Flexibility to enable remote work based on the staff levels

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Citrix Digital Workspace

What is Citrix Digital Workspace?

Company Details

Need Assistance?

Awards & Recognition

Citrix Digital Workspace Ratings

81 Likeliness to Recommend

1 Since last award

85 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Citrix Digital Workspace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Listings A place to list things for sale or swap.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Mobile App Android and iOS app that users can download.

Calendars Ability to manage and view employee schedules, and book meetings.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Citrix Digital Workspace Reviews

Rishi B.

Its secure. Provides a safe environment.

Likeliness to Recommend

Pros

Cons

Victor A.

Amazing UI but the UX could be better.

Likeliness to Recommend

Pros

Padmakar B.

Easy to use and mobility to staff

Likeliness to Recommend

Pros

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Feature Ratings

Reporting and Analytics

Listings

Department Zones

News Feed

Mobile App

Calendars

End-User Workflow Customization

Employee Engagement

Document Management

Virtual Offices

Home Page

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Vendor Support

Breadth of Features

Business Value Created

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement