Citrix

Citrix Digital Workspace

Composite Score

8.4 /10

CX Score

8.6 /10

66 Reviews Write a Review

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What is Citrix Digital Workspace?

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

Company Details

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Awards & Recognition

Citrix Digital Workspace won the following awards in the Digital Workplace category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

2024

2 Top Rated Capabilities

8 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Citrix Digital Workspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix Digital Workspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

88 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 83%
Negotiation and Contract:: 86%
Conflict Resolution:: 89%
Strategy & Innovation:: 86%
Service Experience:: 90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix Digital Workspace?

6% Negative

10% Neutral

84% Positive

Pros

Trustworthy
Respectful
Fair
Effective Service

Feature Ratings

Average 81

Reporting and Analytics

Listings

Calendars

End-User Workflow Customization

Virtual Offices

News Feed

Employee Engagement

Mobile App

Home Page

Department Zones

Integrations

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Customization

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Citrix Digital Workspace Reviews

Talib J.

Role: Sales Marketing
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Good product!

Likeliness to Recommend

7 /10

What differentiates Citrix Digital Workspace from other similar products?

It's a very easy to use and solid product

What is your favorite aspect of this product?

It's easy to use, took no integration at all

What do you dislike most about this product?

It sometimes feels a bit clunky

What recommendations would you give to someone considering this product?

It's a good, solid product. Worth the investment.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Liam M.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Optimize collaboration and remote work

Likeliness to Recommend

7 /10

What differentiates Citrix Digital Workspace from other similar products?

Citrix provides a complete digital workspace that optimizes the connection of the organization's employees. It offers an excellent emphasis on social collaboration and remote work, facilitating communications from anywhere and at any time. It is ideal for connecting employees from all departments and providing them with a single platform for communication, information exchange, document management and team building.

What is your favorite aspect of this product?

It has a very intuitive user interface and allows you to easily manage user access. The file sharing features are very effective and easy to use. Status and activity updates, document sharing, and administration tools work efficiently. The cloud platform allows users to easily share information and files, and collaborate on project work.

What do you dislike most about this product?

Sometimes the system gets slow, it is necessary to have a good internet connection. Must improve is the ability to integrate with platforms that greatly increase productivity.

What recommendations would you give to someone considering this product?

Citrix enables you to bring together groups that are offline throughout your organization. Improves communication, collaboration and achieves effective unification between members of the entire organization. I recommend its implementation.

Pros

Reliable
Respectful
Fair
Altruistic

Nathaniel Z. J. P.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Remote applications

Likeliness to Recommend

8 /10

What differentiates Citrix Digital Workspace from other similar products?

Citrix has enabled the users in our organization to remotely access application within the company network without using any internet facing servers

What is your favorite aspect of this product?

By keeping firewall ports open to only citrix we have been able to increase the security and reduce the risk of our servers getting compromised

What do you dislike most about this product?

There are frequent timeout and session disconnect issue happening from time to time

What recommendations would you give to someone considering this product?

A must have tool to move your servers and applications into a secure private network

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

Citrix Digital Workspace

What is Citrix Digital Workspace?

Company Details

Need Assistance?

Awards & Recognition

Citrix Digital Workspace Ratings

81 Likeliness to Recommend

88 Plan to Renew

2 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Citrix Digital Workspace?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Listings A place to list things for sale or swap.

Calendars Ability to manage and view employee schedules, and book meetings.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Mobile App Android and iOS app that users can download.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Citrix Digital Workspace Reviews

Talib J.

Good product!

Likeliness to Recommend

Pros

Liam M.

Optimize collaboration and remote work

Likeliness to Recommend

Pros

Nathaniel Z. J. P.

Remote applications

Likeliness to Recommend

Pros

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2
Since last award

Feature Ratings

Reporting and Analytics

Listings

Calendars

End-User Workflow Customization

Virtual Offices

News Feed

Employee Engagement

Mobile App

Home Page

Department Zones

Integrations

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Customization

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement